Your New Time Warner DVR Comes With Porn!

While some of us might consider it “added value” to receive a Time Warner DVR that was already 20% full of the porn that we would eventually be collecting anyway, some people have children and/or don’t feel like watching “Hole Diggers 2.” Shocking, we know. John writes:

Having been on a 3 week waiting list for Time Warner Cables – HighDef DVR box, it was finally installed yesterday. I turned it on and saw that it worked great. I lave to run the weekend errands and give my wife the remote control and the manual to setup her programs for recording. My wife and my two nieces (ages 3 and 8) sit down to learn how to record DisneyTV shows. My wife pushes the green LIST button on the remote control and up comes the previous owners recorded content; 20% full of all adult content. As my wife tries to figure out how to get out of the menu mode, Hole Diggers – Part 2 starts playing. Into the other room go the kids, off goes the TV and here comes an angry phone call to me by my wife about what am I going to do about this… My question is it’s not what I am going to do but what should Time Warner Cable do?

We suggest calling Time Warner and asking what they can do for you in this situation. We’re sure they’ll think of something. For the rest of you, check any “new” electronics for porn before showing them to your children. You never know who had that box before you did. —MEGHANN MARCO

Comments

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  1. theWolf says:

    Yeah, it’s a complete waste watching “Hole Diggers 2″ without seeing the first one. You’d be completely lost.

  2. Overturf says:

    I”m sure that Time Warner would swap out the box, that is not a big deal. Interesting that they don’t clean out the hard drives, though.

    And yes, anytime you come into possession of a device that can store data…photos, video, etc…make sure you check the contents of the device. Preloaded porn was a big problem for MP3 players from Best Buy, etc. that will repackage returns.

  3. mantari says:

    Lol @theWolf. I seem to remember a similar story about porn being bundled with a returned PSP.

  4. quagmire0 says:

    That’s an outrage! Only 20% FULL?!?

  5. madktdisease says:

    won’t someone think of the children?

  6. uhyesiam says:

    I’m just upset that my new HD-DVR came 0% full of porn…

  7. muddgirl says:

    Time Warner instructs consumers returning DVRs to delete all the content on the DVR before returning it. Of course, no one does – it should be company policy to check and erase DVR hard drives before re-lending them, but I’m not surprised that this isn’t the case.

  8. yzerman says:

    Wow, just wow.

    I am both jealous and concerned.

    Jealous I didn’t get free porn, because if anything the tv show friends taught me, free porn = good.

    However I would be concerned because there was kids involved by accident.

    There needs to be a purge/reset policy for reused equipement.

  9. Coronagold says:

    Ray – “It’s a DVD player, Mom.”
    Marie – “…is it for pornography?”
    Debra – “Yes Marie, I bought my husband a pornography machine.”

    Isn’t there a way for companies reselling used DVR players to erase any pre-existing material? Or are they as clueless as the rest of the general public on how to operate them?

  10. nweaver says:

    It would be easy to DO, it is just they’d have to DO it.

    Basically a technitian plugs in the box and runs some Leet Sekret Code which is “erase all”.

    But that would cost a couple of bucks.

  11. AlteredBeast (blaming the OP one article at a time.) says:

    Now, any time I return an item like this, I’m going to load it up full of as much porn as possible. Perhaps if enough of us do that, companies will start stepping up and making sure used products are ready for the next consumer.

    Plus, I just like to be a jerk!

  12. Josh Smith says:

    I’d ask for a new remote…or some sanitary wipes!

  13. y2julio says:

    Whats to stop anyone from loading the content themselves and then “claming” that they recieved it like that? I never believe any of these stories about stuff coming pre-loaded with porn. all it seems to me is ppl wanting 15 minutes of fame.

  14. SmoovyG says:

    It’s not limited to Time-Warner either. According to the Charter techs I’ve dealt with whenever my HD recorder goes bad, it’s not uncommon to get borken boxes that were never actualy repaired or even boxes with the hard drives ripped out of them. Apparently they’re rarely checked before they’re put back into circulation.

  15. JDAC says:

    I had something similar happen to me a few years back before Comcast had DVR boxes. I’d have a new cable box set up and everything would be going fine until the bill arrived.

    That’s when I would notice items like “Clam Lappers 5″ for 12 bucks. OK, great, only this was ordered at 3pm when I’m at work.

    I never had any problem getting the charges reversed, but the CSR could only say it might have been something a previous owner of the box had set as a reminder (while disguising her disbelief that I wouldn’t order porn while I’m at work).

    Don’t get me wrong, porn rocks! I just wouldn’t pay for the crap shown on cable :-D

  16. sixsnowflakes says:

    lave?

  17. davere says:

    I’d call and complain there is no gay porn loaded. That’d be a fun call, after the surreal conversation, the phone agent would finally understand the situation and remedy.

  18. muckpond says:

    “You never know who had that box before you did.”

    if this was an intended double entendre, it’s the best one i’ve seen in a while.

  19. mac-phisto says:

    @y2julio: “Whats to stop anyone from loading the content themselves and then “claming” that they recieved it like that?”

    oh, i don’t know, maybe the detailed billing that shows you don’t subscribe to adult content & didn’t purchase any ppv, or maybe the info box that shows when the content aired…

  20. I say this is an elaborate rouse to explain why he had recorded so much porn and to keep the wifey not angry ;>

    “Oh yeah honey.. uh… that was the previous owner’s content. I swear”

  21. Tallanvor says:

    @davere: Ah, but what cable company do you know that offers gay porn on any of their channels? At least in the States?

  22. Hoss says:

    @davere: What’s “Got Male” about? Ok, forget I asked…

    Sure porn makes it news (or at least interesting) — but even if it was just four hours of WWE I’d be urked that the machine wasn’t given to me in like-new condition. I’d ask for some credits on my billing for the trouble. In fact, if it was objectionable material, I’d demand credits using the threat of taking it public

  23. feralparakeet says:

    My Charter DVR came with a pretty big library of porn and really, really crappy girly movies.

    Sadly, the girly movies were actually better than the porn.

  24. Scazza says:

    Hate to be a dick, and I am sure this really happened… but WHY is it that EVERY TIME this happens its always some fucking kid happens to see it first. I think most of these people just bullshit to make it more dramatic “omg! My 6 month old daughter picked up the PSP and saw porn! zomg!!!”

    Also, all that porn is paid for, you should consider yourself very lucky…

  25. albany dan says:

    I’d like to think of it as 80% empty. Then again, I’ve always enjoyed a challenge.

  26. formergr says:

    Eh, so the kids saw at most 5.8 seconds of porn before mom noticed and turned it off. Her bat-shit-crazy incensed reaction was probably more harmful to the kids than some skin that’s pretty easy to explain away (“oh don’t worry about it Suzy, they’re just wrestling”).

  27. madktdisease says:

    @formergr:

    could not agree more. they’re not going to remember a flash of something on tv, but they’ll remember mommy absolutely freaking for no reason and making them scared.

  28. Meatloaf says:

    Cable companies ARE supposed to erase all saved information in DVRs are reset them to their defaults while in the testing stages in converter control facilities. But boxes are still getting cycled though and go to new customers loaded with content. Why?

    Cable companies typically hire “bottom of the barrel” employees for their converter control facilities because they perceive it as a warehouse-type of position. They don’t realize how technical staging and testing converter boxes is. So when you have employees making minimum wage (who usually can’t even read/speak English) working in these positions, morale is low and they don’t have the proper training to know how to thoroughly do their job. So what happens when a news story like this one comes out? The converter control facilities are investigated, employees are fired and a new batch of “bottom of the barrel” employees are brought in – and the entire cycle starts over again.

  29. iobuddha says:

    It was my cable box. It was installed Saturday 3/31/07) and the porn was recorded in February. My wife is still pissed about this. She is calling tomorrow and I will post the results.

  30. Bender says:

    I don’t doubt it came pre-loaded with porn, but I call BS on it “accidentally starting” in front of the kids.

    “Oh look, there’s a bunch of porn saved on this DVR! Let’s see, how do I exit this menu?”

    “Hmmm… there’s an Exit button and a Select button. I think I’ll try the Select button, that seems like a logical choice.”

    “oops! Now it’s asking me if I want to resume playback, restart from the begining, or delete. What should I do?”

    “I think I’ll try that Select button again. I bet it does something different this time…”

  31. fightcopyright says:

    To the porn is no big deal crowd: Yeah you guys are totally right… infact cool parents would watch Hole Diggers 2 with their kids, in case they had any questions.

    Hell it could turn into much more creative way to earn allowance money…

    /end sarcasm>

  32. billin says:

    re: I call BS on it “accidentally starting” in front of the kids….

    The problem with some DVRs is that they have a preview window. So, if you’re on the list of programs and have that one highlighted, it might start the video playing in the preview window above without you doing anything.

    But, anyway, I don’t see what the big deal about the kids seeing “Hole Diggers 2″. Wasn’t there already a prequel called “Holes” that was very popular with the kids?

    I do like @formergr’s explanation to the kids of “oh, they’re just wrestling”. “But why is he wrestling her bottom?” “They’re just wrestling.” “Is it fair that there’s two against one?” “Wrestling.” “And what is that goo-” “WRESTLING.”

  33. Buford T. Justice says:

    @Scazza:

    (Said in the manner of Jefe speaking to El Guapo)

    Could it be that… this happens way more often and the only time you HEAR about it, is when kids are involved?

  34. Izzzy12k says:

    Well Time warner is now pulling all the MOXI DVR boxes in the inland empire (East of LA, CA) and replacing them with the archaic DVR boxes whose menus resemble the regular digital cable boxes.. inluding the ads.. what a downgrade! ofcourse you still pay the same regular monthly fee..

    Their reasoning was signal strengh??!!

    But what is interesting.. is that after talking to a person live at the Hemet office.. I was told that all MOXI boxes were being phased out and by the end of the May no MOXI boxes would be left on the system.. Talking about messed up! Cause when your MOXI box dies.. it dies.. You lose all recorded content and no channels will work. You have no choice but to turn it in.

    Just interesting how they can predict when all the boxes will fail..

    Just fustrated as I ended up turning my “new” box and canceled the DVR and extended digital channel service.

  35. ihateauditions says:

    y2julio: the cable company can trivially look up the box, and see what it accessed, and where it accessed it from.

    Digital Cable Boxes and DVRs are a lot more like computers than they are like analog boxes. There are good records available both in the DVR, and at the cable headend.