When they switched back to ATT they had a billing glitch and kept charging my credit union account over and over. I called about it they turned off my service, I called about that, my contract was up in Jan. so I told the woman I spoke to just cancel my service they continue to bill me every month.

Make a Facebook group, and I'll join. I don't do the Myspace. :(

Didn't we have News International (Fox / Myspace) in the Consumerist vote for Worst Company In America?

Last June or July Cingular had me use over 9.2 million minutes. Clearly it was a mistake on their part but I had to call 3 different CSRs to get it fixed. The first two were really unsure about what they needed to do but the third was really helpful.

I ended up getting about a month's worht of service credit for my time. I should have let them try and bill me for the entertainment value!

If you have submitted an online complaint to the FCC then you should expect a call from the executive customer service people. I did that once with ATT Wireless for $2.50 and it took about 10 business days for the call to come in if I remember correctly.

I had a former co-worker who received a roughly $12,000 (in fact, slightly more) erroneous bill from Cingular a couple years back that is still causing him problems professionally (tough to get a gov't clearance with that kind of mark on the credit report) as well as financially.

I am still trying to get cleared a 2+ year old issue in which Cingular charged me for 4 months after I cancelled service. One call to get the charges cleared, back when I was trying to resolve this via phone, resulted in a hang-up while I was on hold for transfer to a supervisor. Another had a so-called "customer service agent" tell me I couldn't cancel until I paid my bill up-to-date (as in, for the 3 prior months I was charged after cancelling). Another resulted in hang-up, pretty much mid-sentence, while I was talking to the first-tier support agent. I'm still receiving collection notices on this, but no response from Cingular when I write them. Grrrr.

@evanchsa:

Last June or July Cingular had me use over 9.2 million minutes.

Cingular always overcharged us, so my parents would call up and get a credit towards our bill for the overcharge. They had to do this EVERY month. One month they decided to take the credit back and shut off our phones for 3 days because we had an outstanding balance even though it's because of their incompetence and horrible billing practices.

I had a similar experience with Sprint. It took about 5 calls to get it addressed. With Sprint, dont know about Cingular, it usually is best to submit an email version of a request, and it is usually serviced quickly, without a need for a second email.

So his cell phone bill is a pedophile? I'm confused.

Why did this need a myspace page?