Cingular: Whoops, Here's Your $8,677.29 Cell Phone Bill
Poor Eddie. Eddie canceled his unlimited internet plan, then decided that not having the internet was completely lame, so he called up and added it again. Unfortunately for Eddie, Cingular didn't put him on the same plan he used to be on. Eddie writes:
My current cell phone bill is $8,677.29. I had Cingular since 2003. In November of 2006 I purchased the Cingular 8125 Pocket PC. I loved it. I had a cell phone that could access the internet and my bills were about $100 a month. After 2 months I cancelled the internet option because I wanted a smaller cell phone bill. After about 3 weeks of not having my internet I requested that they turned it back on. They did.Don't worry, Eddie. We're sure Cingular will fix their mistake. They can't honestly think you'd opt to start paying 8 grand for something you used to pay $100 for....Right, Cingular?Now my bill went from an average monthly bill of less than $100 to $8,677.29. It had something to do with my data transfer rate. Obviously, they did not give me my original plan. Instead they gave me some $8,677.29/month plan.
I have filed a complaint with the BBB and the FCC. I still have not been able to resolve this issue. Cingular told me they will get back to me "soon." I'm really worried that I may get stuck with this bill. This is devastating me.
Fix this, and we might even start calling you "Cingular, now part of the new AT&T" in a perky robot-voice like that douchebag host of American Idol. Nah. We won't. But you should still fix Eddie's bill. —MEGHANN MARCO
(Photo:Justinbaeder)
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Comments:
In fairness, it seems that Ryan Seacrest enjoys saying "Cingular, Now Part of The New AT&T" about as much as we enjoy hearing it.
Haha, I'm going to link a pic that relates to this... just remember, the symbolic nature of the following photo relates to every one of us.
Really.
It's such a horrible pic of me but, eh, I'm willing to make the sacrifices necessary.
Seacrest out!
*more shivers*
Something similar happened to me with my 8125. My bill was over $400, i managed to get about $320 taken off by adding the unlimited data/1000 text plan (extra $30 a month).
Considering that ALL cell phone companies are terrible, I'm pretty happy with them overall.
They helped me out a lot when they honestly didn't need to. For that, I've got nothing bad to say.
@Johnny: I disagree. I'm pretty sure it's an aphrodisiac for him. Like looking in the mirror.
On the Idol tip though, I'd like an hour of conversation with Simon because I honestly feel he's the only legit person on that show. Legit, in the sense that I don't think he would promote the show as anything other than a reflection of what we have all become.
Also, on Simon, note how everybody keeps going off on him because he's a brit... I find it ironic that he seems to be the only regular that appears to be of sound mind and body.
The Americana hosts are strung-up (Paula), stapled-up (Randy), and the embodiment of dolled-up, suck-up vanity (Seacrest).
Go Team America!
Not to turn this into an American Idol comment fest... just sayin'.
They should have at least told him the charges would be different. Phone companies do not like to tell you rates will change. I had a similar issue when I moved, my DSL went up $5 a month. Not much, but since I was in a "locked in rate," it would've been nice to know they were going to screw me. At least then I could've asked for a reach around.
is this the guy that subscribed to all those joke things and was pissed because he didn't realize he was subscribing to a pay service?
Again, same as the car story yesterday, there's more to it than we're hearing...
The same thing happened to me for two months in a row. I changed from the $39.99 "unlimited" data plan to the $20/mo. MediaMAX plan touted in the "7 Confessions of a Cingular Sales Rep" story, and had bills for two consecutive months of $500+.
Chimmike, it sounds like he got switched to a pay-by-the-byte type of plan and used the internet a whole lot. Like downloaded music and bandwidth-intensive things such as streaming video. I could see where it would add up very quickly. If you don't just check your email on that thing, the charges could get mighty large.
I think Cingular has retarded monkeys handling their billing. They are still screwing up my bills, and supposedly I closed my account in August.
If, during those 3 weeks, he used approximately 860ish mb of data, then technically those charges would be correct (at 1cent per kb, depending on if they use 1000 which is more than likely as hard drive manufacturers do). That works out to about 41 mb a day, which is pretty heavy usage, but by no means out of the realm of possibility.
It's disgusting to think how much of that is sheer profit for the cell company, but it just underscores how much we as consumers need to analyze things like rate plans.
Cheezeball is the new Douchebag.
Skytel did the same thing to me years ago - what should have been 67.70 a month showed up due to an error on their part as me owing (you guessed it 6770.00) which stayed on my credit report for 2 years after me faxing and calling and complaining constantly that they made a mistake. finally cleared it but it took 2 years!
Reminds me of the time I had a $35,000 credit on my cell phone bill, which of course meant that I didn't have to pay anything that month.
The next month they had caught the error and they had charged me late fees for the previous mont. I told them "the bill said that I didn't owe anything last month" and they took the late charges off.
At about $50/month that would have been a little over 58 years of free cell phone usage.