Walmart watcher “Behind the Counter” has identified the weakness in the retailer’s notoriously ineffective recall system.
1. Wal-Mart is notified that they’re selling the Gravy Train of Death. Or Ol’Roy’s Six Feet Under Special.
2. Wal-Mart’s Bentonville drones place a “sales restriction” on the item(s) in question. This is done by looking in a computer and seeing which of the products the company is selling, finding the appropriate UPC(s) and blocking those UPC(s) from being scanned at the register. Any register. Anywhere there is a Wal-Mart. Yes. The computer in Bentonville has tentacles all over the planet.
3. The Bentonville drones send an e-mail to the Dept. 8 [pets] manager and some other people, including the Service Desk (because customers can of course return their recalled items) telling them to pull the merchandise from the sales floor.
4. Oh wait. There isn’t a #4.
Number four is important. Emails can go unread. Sales restrictions can be Land sakes a mercy! It’s been RECALLED! [Behind The Counter]
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