Did you know Best Buy got rid of their robot menus? Now when you call 1-888-BEST-BUY, all you have to do is press 2 and a human operator will direct your call. This is fantastic. Customers often cite being enraged by pushing button after button, especially when they’re already pissed off to begin with.
Vanguard work Best Buy, may others follow in your footsteps. — BEN POPKEN
(Photo: a nameless yeast)