We Post Sprint Supervisor's Direct Line, She Changes It, Leaving Message Blaming Us
"...in regards to my personal work number being published on a website, consumerist.com, in regards to customers calling me personally in regards to their contact with Sprint..."
In the message, Judy advises customers to call Sprint's main line at 877-812-1223 and wait their turn for incompetent service just like anybody else.
We almost feel bad. Then we remember how evil retention department people are, how skilled in mental manipulation irregardless of the facts... and then it feels good. — BEN POPKEN
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Comments:
If you change your personal work number, you should change your personal work cell number too.
Her alternate telephone number is
(407)310-6596
Which, I may add, must be her cellphone, with the lame ring song, and her voicemail.
I gotta go back to personal work as well, I got a bunch of stuff stacked up on my personal work desk.
If you're not willing to help people, forward your line to someone who is. Don't record a voicemail announcement about how you can't be bothered to serve your customers. That's just plain stupid. (Although if she's a Retention Supervisor, it speaks volumes about why Sprint sucks so much.)
I've been with Sprint for about 10 years (except for a 2-year stint with Nextel when I needed free incoming calls). I don't talk to Customer Service very often, but it seems like every time I need something fixed, it's an uphill battle. I truly dread having to deal with them.
Can't wait for my contract to expire. Maybe I'll get to give Judy a piece of my mind when I call to cancel my account.
"Irregardless is a word that many mistakenly believe to be correct usage in formal style, when in fact it is used chiefly in nonstandard speech or casual writing. Coined in the United States in the early 20th century, it has met with a blizzard of condemnation for being an improper yoking of irrespective and regardless and for the logical absurdity of combining the negative ir- prefix and -less suffix in a single term. Although one might reasonably argue that it is no different from words with redundant affixes like debone and unravel, it has been considered a blunder for decades and will probably continue to be so."
from American Heritage Dictionary on dictionary.com.
so there!
I've been in Sprint PCS hell for several weeks now trying to straighten out incorrect contract start/end dates, and just when I gave up - feeling shammed, slammed and beaten by Sprint - I received a lovely Hallmark greeting card signed by The Sprint Team, "Thanks for letting us be a part of your day. Just taking a moment to let you know that we appreciate your business."
In response to you worthless customers trying to actually get problems solved without dealing with csrs who couldnt manage a sandbox: leave me alone I'm busy. Yay sprint! I mean really with reading these types of stories about sprint I am shocked that the last quater of 06 they lost 306,000 customers. I mean what more can you ask of a company? Just pay them your monthly bill and shut up, dont bother them with your problems they caused just pay the bill.
@Bon Jour, Pee Wee:
I agree...I have a "personal" work number but I can give it out to anyone I want as part of my business is receiving incoming phone calls to resolve disputes. Not sure why she is complaining. That's why voicemail was invented.
Irregardless is usually considered a conflation of 'regardless' and 'irrespective'.
Also, there are lots of words in the dictionary that I wouldn't use on my resume, such as 'ain't'. Being in a dictionary doesn't make it standard usage, and being listed as 'non-standard' doesn't make it inappropriate for informal communication.












awww... c'mon Judy, we were just kidding. We'll play nice next time.