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Verizon, like other cellphone carriers, doesn't mind lying to their customers to prevent them from leaving contract without early termination fee. For a while, they also didn't know the difference between .002 cents and .002 dollars, and charged a customer for their lack of math skills.

Consumers complain about Bank of America's low-level of customer service at branch locations. A few months back they jailed a customer for himself being a victim of a craigslist scam, sparking internet outrage. Then again, no one has ever asked for help getting out of their Bank of America contract.

BANK OF AMERICA posts
VERIZON posts

Which of these two raises your hackles higher? — BEN POPKEN

Previously: AT&T/Cingluar/SBC vs Clear Channel, Halliburton vs News Corp, Exxon vs Time Warner Cable, Comcast vs Sony, Best Buy vs Uhaul, RIAA vs United Airlines.