i placed an order for in-store pickup, because their site said there were no more available for shipping. the product was some bluetooth headphones and was a rebate deal otherwise i would never have ordered it in the first place. i went after work to go pick up my headphones that was supposedly on 3 day reserve for me, they spent more than 45 minutes looking for them and came back empty handed.

i requested that they have one shipped from one of the other stores and i'll come back and pick up it. they told me they can only do that *after* i pay for it first! Ridiculous!

Guess I'll have to check the online deals instead of the Sunday paper!

i was hoping the downtown SF one would be going the way of the dodo. unfortunately, i didn't think positive enough, and we're still stuck with it.

OH WHY WON'T YOU JUST DIE???

You know, I think that's one the Consumerist should do an article on. I never stop for the door-minders at Fry's - simply avoiding eye contact is the best way - and the single time I was challenged, I just asked in my nicest voice: "Am I accused of something?"

Fry's has no right to stop you or check your reciept unless you are suspected of theft. Costco can do it because it's a condition of membership - Fry's, however, has no such stipulation and no notice upon entering that you consent to delay or search.

And I hope those red shirts all die like an old Star Trek episode. Useless waste of retail space and overpriced everything. Even the "sales" were barely palatable.

Yep, good riddance to the STL ones. I've been to the Manchester one a few times, and they're just horrible. The employees don't know what they're talking about. Customer service is horrid though.

I was once there, and I got stuck behind some guy in line who was returning something he bought online and was trying to return in the store. Online, he didn't get charged sales tax (or he was charged a lesser rate, not sure), but the register was trying to refund the purchase price, plus local sales tax. Which meant he would be getting back about 3 bucks more than he paid. Well, the cashier, nor the manager knew how to override it, so they were messing with it for about 20 minutes until they figured it out. Now, in this time, they didn't bother to open another register, so I (stupidly) waited the entire time to check out. So, rather than give the guy the damn 3 dollars, they created at least one unhappy customer who never returned. And there were people in line behind me. Again, good riddance.

All of the computer stuff I buy is cheaper online. And if I'm feeling impaitent, I can usually get overnight shipping and still get it cheaper than I could at CompUSSR.

The smaller city 1 store markets are actually more profitable. The big city multi-store markets lose lots of money, with all of the competition.

"Our store was staffed-up for Christmas by untrained employees. Unfortunately, those employees continued to work here after the holiday, and have yet to receive adequate training."

I wasn't satisfied with that explanation, and I told him just that. He didn't care. I told him I would be canceling my credit account and shopping elsewhere - and I would inform corporate that he's the one who failed to retain me as a customer. (Who's spent $40,000 there in the last 5 years)

Of course, he couldn't have cared less.

After reading about the store closures today, I went to the Burbank, CA store. No deals, nothing out of the ordinary. Just horrible business as usual....

Comp USA, you will not be missed.

He spoke to his boss shortly after that and they gave him the confirmation. Liquidator comes tomorrow. 60-90 days before the location actually closes. Minor severence packages + unused vacation.

Be sure to tip your waitstaff.

Nope, they'll just be shuffled around to Best Buy.

OTOH, when I wanted to buy a new case to put a computer in, I couldn't find anyone to help. I waited like ten minutes by the damn things waiting for someone to be free before finally giving up and finding the store manager.

Incompetent employees be gone!

I think that Patton Oswalt said it best in his Standup CD "222" (just insert your own state here):

I think I can sum up the entire state of Virginia in one word:

"Books?"

I think it says we're really, really dumb.