streetlamp: Hi ben, this is streetlamp from yesterday who talked to you about the Bodog gambling incident
streetlamp: I just wanted to let you know that I had just called them after another email was sent out and basically they were very nice and apologetic about the incident and fully admitted it was due to basically a system error and that it never should have happened
benpopken: So they promise to send no more nasty emails?
streetlamp: They did indeed
streetlamp: and he even apologized for the tone of the email
streetlamp: saying that its the same email people who owe thousands of dollars receive and admitted it was probably overkill for the situation
streetlamp: And he said he seriously doubted that due to the small amount any sort of 3rd party negative credit deal would ever happen
benpopken: so case closed?
streetlamp: case closed
streetlamp: done and done
benpopken: neato torpedo
Unfortunately, companies aren’t always equipped to efficiently handle email inquiries, especially if you’re responding to a bulk email. Pull your thumb out your mouth and pick up the phone. You might be surprised at the results. — BEN POPKEN