Looks the blogger whose elderly, recovering-from-surgery parents got bilked for $3000 after United Airlines lost their airlines, is finally catching a break.
After United asked us to take down an executive’s cellphone number we accidentally posted, we mentioned to the PR person about Mahesh’s plight.
Today Mahesh blogs:
- “UAL has called me last week for more questions and again late last friday evening and left a message that they are ready to make some amends. I am scheduled to be having a very busy day today, so I left a message for UAL to contact me on tuesday.”
If all goes well, tomorrow should prove the power of a one-man, dedicated, blog campaign when you:
• Supply source documents
• Reach out to affinity blogs
• Aggressively pursue the company with written letters and
• Call the executive of customer care on his personal cellphone
— BEN POPKEN