Bell Canada Executive Customer Service Contact Info

Having trouble getting your Bell Canada customer service problems resolved? Here’s the contact info for some high Bell Canada execs that will jumpstart your quest for executive customer service.

Being an American-focused blog, we normally spurn Canada, but this info was just too good to pass up.

Kevin Crull
President – Residential Services (Expressvu satellite TV, Sympatico internet, and wireline phone)
kevin.crull@bell.ca
ph: (416) 581-2923
fx: (416) 593-1338
Executive Assistant: Jacqueline Fowler
(416)-581-2953
jacqueline.fowler@bell.ca

483 BAY ST. (BTS)
TORONTO, Ontario, M5G 2C9

Wade Oosterman
Pres – Bell Mob.& BDI & Chief Brand Off. (wireless phones)
wade.oosterman@bell.ca
ph: (905) 282-4944
fx: (905) 282-3553
Assistant: Laura Mihalis 905-282-4945

5099 CREEKBANK ROAD
MISSISSAUGA, Ontario, L4W 5N2

Thanks, anonymous Bell Canada worker! — BEN POPKEN

Comments

Edit Your Comment

  1. MarcAnthony says:

    I have a feeling AT&T’ Illinois Executive C.S. number will be next! Can’t wait!

  2. North of 49 says:

    but can you find the Telus executives’ number?

    or for that matter, Shaw?

    Canadians everywhere would thank you.

  3. Sarcasmo - employed and online says:

    You want some Telus numbers?
    http://www.hackcanada.com/telco/telus_numbers.html
    Can’t guarantee how current they all are, but I’ve gotten numbers from this list that Telus doesn’t even know exist.

  4. Simpoleca says:

    Thank you thank you thank you!!!!!!

  5. Anonymous says:

    Thanks for the info! I just sent him a short letter explaining a problem I’ve had with their TV service, a problem I’ve stalemated many times with up to their “3rd level support”. Faxed and emailed it to him and his executive assistant and got a response in less than 1 hour on my voicemail from a frantic sounding manager who said he’d just received a call from Mr. Crull and left me his office, cell and home number and asked me to return his call as soon as I had a chance, day or night. Also had a second voicemail from another manager who claimed to have received an email from Mr. Crull and also left his office, cell and home numbers and asked me to call him back ASAP. I don’t know if this is usual behavior for a letter to the President’s office but it doesn’t seem like they’d repeatedly shit themselves on the phone everyday.

  6. Av3nger says:

    This is a fairly incomplete list. Here is the complete executive directory as of December 08.

    Enjoy.

    George Cope
    President and CEO – BCE Inc. & Bell
    Phone: (416) 353-3500
    Fax: (416) 345-8664
    Postal Address: 1000 DE LA GAUCHETIERE O. 3700 MONTREAL (Quebec) Canada H3B 4Y7
    Email: george.cope@bell.ca

    J Trevor Anderson
    EVP – Network
    Phone: (416) 215-4932
    Mobile: (613) 720-7244
    Postal Address: 76 ADELAIDE W. FLOOR 9 TORONTO (Ontario) Canada M5H 1P6
    Email: trevor.anderson@bell.ca

    Stephane (Bell Canada) Boisvert
    President – Enterprise
    Phone: (514) 391-6000
    Fax: (514) 766-4873
    Postal Address: 1 Alexander G. Bell Tour B 5-544 Verdun (Quebec) Canada H3E 3B3
    Email: stephane.boisvert@bell.ca

    Charles Brown
    President-SMB and Bell West
    Phone: (403) 410-8888
    Mobile: (403) 829-8880
    Fax: (403) 410-4315
    Postal Address: 3699 63rd Ave NE — Calgary (Alberta) Canada T3J 0G7
    Email: charles.brown@bell.ca

    Michael Cole
    EVP and Chief Information Officer
    Phone: (905) 614-6000
    Mobile: (416) 200-8191
    Postal Address: 5025 Creekbank Road 2 Mississauga (Ontario) Canada L4W 0B6
    Email: michael.cole@bell.ca

    Kevin Crull
    President – Residential Services
    Phone: (416) 581-2923
    Mobile: (416) 697-2923
    Fax: (416) 593-1338
    Postal Address: 483 BAY ST. (BTS) 6NORTH TORONTO (Ontario) Canada M5G 2C9
    Email: kevin.crull@bell.ca

    Wade Oosterman
    Pres – Bell Mob.& Chan& Chief Brand Off.
    Phone: (905) 282-4944
    Mobile: (416) 428-5855
    Fax: (905) 282-3553
    Postal Address: 5099 CREEKBANK ROAD 6 E MISSISSAUGA (Ontario) Canada L4W 5N2
    Email: wade.oosterman@bell.ca

    Karen Sheriff
    President & CEO – Bell Aliant
    Phone: (416) 353-3800
    Mobile: (416) 919-2922
    Fax: (416) 260-3148
    Postal Address: 483 BAY ST. (BTS) 6N TORONTO (Ontario) Canada M5G 2C9
    Email: karen.sheriff@bell.aliant.ca

    Mary Ann Turcke
    EVP – Field Services
    Phone: (416) 215-8100
    Mobile: (416) 559-1148
    Fax: (416) 971-6440
    Postal Address: 483 BAY ST. (BTS) 6N TORONTO (Ontario) Canada M5G 2C9
    Email: maryann.turcke@bell.ca

    Martine Turcotte
    EVP and Chief Leg & Reg Off BCE & Bell
    Phone: (514) 870-4637
    Fax: (514) 870-4877
    Postal Address: 1000 DE LA GAUCHETIERE O. 37TH MONTREAL (Quebec) Canada H3B 4Y7
    Email: martine.turcotte@bell.ca

    Siim Vanaselja
    EVP and Chief Financial Off, BCE & Bell
    Phone: (514) 870-8282
    Fax: (514) 870-8289
    Postal Address: 1000 DE LA GAUCHETIERE O. 37TH MONTREAL (Quebec) Canada H3B 4Y7
    Email: siim.vanaselja@bell.ca

    David Wells
    EVP – Corporate Services, BCE & Bell
    Phone: (416) 581-3825
    Fax: (416) 971-5332
    Postal Address: 483 BAY ST. (BTS) 6N TORONTO (Ontario) Canada M5G 2C9
    Email: david.wells@bell.ca

    Stephen Wetmore
    Executive Officer
    Phone: (416) 581-4201
    Fax: (416) 599-8462
    Postal Address: 483 BAY ST. (BTS) 6N TORONTO (Ontario) Canada M5G 2C9
    Email: Stephen.wetmore@bell.aliant.ca

    John Sweeney
    President – Wholesale
    Phone: (416) 353-7225
    Mobile: (416) 420-5819
    Fax: (416) 977-3557
    Postal Address: 483 BAY ST. (BTS) 6N. TORONTO (Ontario) Canada M5G 2C9
    Email: john.sweeney@bell.ca

    Evan Hausman
    Director – Corporate Strategy
    Phone: (416) 353-5984
    Mobile: (416) 578-0207
    Fax: (416) 977-3289
    Postal Address: 483 BAY ST. (BTS) 6N TORONTO (Ontario) Canada M5G 2C9
    Email: evan.hausman@bell.ca

    Karima Charania
    Executive Assistant to George Cope
    Phone: (514) 870-0038
    Fax: (514) 398-9313
    Postal Address: 1000 DE LA GAUCHETIERE O. 38 MONTREAL (Quebec) Canada H3B 4Y7
    Email: karima.charania@bell.ca

    Aida Da Silva
    Administrative Assistant to George Cope and Janet Underdown
    Phone: (416) 353-4380
    Mobile: (416) 573-4380
    Fax: (416) 345-8664
    Postal Address: 483 BAY ST. (BTS) 6N TORONTO (Ontario) Canada M5G 2C9
    Email: aida.dasilva@bell.ca

    Janet Underdown
    Executive Assistant to George Cope
    Phone: (416) 353-3501
    Fax: (416) 345-8664
    Postal Address: 483 BAY ST. (BTS) 6N TORONTO (Ontario) Canada M5G 2C9
    Email: janet.underdown@bell.ca

  7. Anonymous says:

    The email address jacqueline.fowler@bell.ca, listed as Crull’s admin assistant, bounces back as invalid.

  8. Anonymous says:

    i have had sickening interactions with 3 bell credit/collections people (including supervisor covering their staff) – disgusting in their abuse of the power they have – unsympathetic, pieces of garbage as human beings. Is this coming top down as a Bell culture? Sure was different in 70’s and 80’s – Brian Hewitt, De Granpre – these were people who cared about Bell Customers – what ever happened ?

    • Marcy says:

      Do what I did. Everytime the collections people call me and start their nonsense I phone all the executives on this list. I complain to them that the non-stop calls are a form of harassment and as much as they don’t want my phone calls, I dont want theirs. I lost my job because my client died and I became sick and was unable to work. I made payment arrangements with an agent and kept up my end of the bargain but they are still harassing me, well, what’s good for the goose is good for the gander.

  9. Anonymous says:

    Thank you, Thank you so much. What a pain it was before getting this information. Received a call within one hour after writing genuine email. The task which I could not do for 12 months was achieved within 1 hour.
    They should not have customer service. It’s a shame that executives have to do the job.
    Keep it up!

  10. Anonymous says:

    I have been dealing with bell for about 30 years and I am discussed with my recent service. On april 27 I called bell and they said someone would be out between 8 and5 and no one showed up. I call 611 they told me before 10pm,then they called back and told me april 29 before 930am it is now 1030am. Called again april 29 they told me i would be next. Not impressed with service as I have taken to days of work and been on hold on and off and have heard aleast 5 songs well on hold. I find it very fustrating. I have never had a problem with bell now thinking of going to rogers. I think the right hand doesnt know what the left hand is doing. Very angry customer. Vino Id ex22123 was very nice to me.