Apple: Sorry About South Park

Apple is trying to set things right with customers who complained after they bought a “South Park Season Pass” that was only good for half the season. According to MacNN, “Comedy Central had decided to ‘split’ the season into two halves for $11.99 each, confusing many customers who thought they were purchasing the entire South Park season.” Apple changed the name of the download to reflect the two halfs of the season, and is offering customers who purchased the first half under the confusing title the opportunity to download part B for free. Let us know how that turns out. —MEGHANN MARCO

Apple comes clean with South Park Season 10 [MacNN]

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  1. Principia says:

    I hope Apple’s squeezing the difference out of Comedy Central.

    What is up with this “let’s bring out half a season for the price of a whole one and maybe people will be dumb enough to buy it” routine lately? Battlestar Galactica comes to mind as another program that’s pulled this scam recently.

  2. AlteredBeast (blaming the OP one article at a time.) says:

    This sounds like something that would happen on the Xbox 360 Marketplace…

  3. Falconfire says:

    Cant really blame Apple for this, as they did the right thing. This is all comedy central’s fault.

  4. Deryn says:

    I did purchase 10A (and haven’t yet received a “here’s your free 10B” email) but Principa, the 10A season was priced at $11.99, and full SP seasons on iTunes are priced at $24.99 and up. The only problem was that Apple/Comedy Central didn’t label it from the beginning as half a season.

    I wasn’t much surprised or upset when I found out I would have to purchase 10B separately. I had thought maybe the $11.99 price was for early purchasers, but when I found out it was just half a season, the price made sense, too. People who are bitching about it now are being silly and wanting something for nothing. I don’t feel cheated for paying half price for half a season.

    That said, I’m glad I didn’t pay $13.99 for the other half already, since they’re giving it away for free now.

  5. Trai_Dep says:

    VERY kewl that Apple stepped in. Knowing how these things worked, I’ll bet large that Apple – at best – negotiated a lower price for the second half of South Park’s season. Then bit the bullet and paid for it.

    They would have been “right” to shift the onus on Comedy Central. Or sink into “correct” legalisms. (Right & correct, but leaving a bad taste in consumer’s mouths). I’d expect most companies to get involved in shifting fault back and forth. It’s amazing that Apple sucked it up and paid Comedy Central so that ITMS subscribers could get the second half of the season instead.

    Comedy Central should be half as far sighted.

    Apple’s a pretty amazing company – they really get it.