Free Money Finance has a good strategy you can employ to help solve customer service disputes in your favor: ask for more at the same price.
Check out the blog’s story about their friend Teresa. She got into a dispute with a nursery when they sold the four four-foot trees she picked out and paid for to another customer. The owner wouldn’t give her the original trees, so Teresa says she’ll let the nursery sell her trees to someone else… if they sell her four six-foot trees at the four-foot price.
The nursery agreed. They got a happy customer, kept both sales, and Teresa saved $460.
Give this excellent bargaining ploy a whirl sometime. — BEN POPKEN