The Florida Attorney General successfully sued America Online for their abusive customer billing practices. The State’s Attorney office received over 1,000 consumer complaints about cancellation requests being ignored, erroneous charges and unauthorized account reactivations.
All Floridians who filed a complaint with the AG’s office are eligible to take part in the settlement. Visit Myfloridalegal.com for more info.
See, this is why it’s important to file official complaints! — BEN POPKEN
AOL settles over consumer complaints [Miami Herald] (Thanks to Sean!)