Welcome NY Times & NY Daily News Readers

To readers coming from the New York Times or the NY Daily News, thanks for visiting The Consumerist!

NEW YORK TIMES READERS:
Here is the Vincent Ferrari AOL cancel call mentioned in the article. For good measure, here’s a complete scan of their call center training manual.

NEW YORK DAILY NEWS READERS:
Here’s the $55 mac and cheese story, and two followups: The $55 Mac And Cheese Guy Speaks, and The Menu Said ‘Truffles’

HOW TO USE THIS SITE:

What are you? We’re a blog. We write at least 18 stories a day. They appear from top to bottom, newest to oldest. You can tell you’re reading a different story because there’s a new big bolded headline.
How do I send you my story/tips/question Type it up and email to tips at consumerist.com. We can’t promise a post, but we will read.
How can I become a commenter?
How do I submit audio or video? Email us the file directly.
What are you guys all about?
How do you decide what stories to run?
How do I record phone calls?
You ran a story on such and such, how can I find it? There’s a handy search box at the top right of each page. Or you can type site:www.consumerist.com into Google along with what you’re looking for. See example.

Be sure to check out the stories in our “Consumerist Kit.” They’re chock-full of money-saving, time-saving tips and definitive ways to fight back against companies screwing us over.

Click around, have fun, let us know what you think, and thanks for stopping by! — BEN POPKEN

Comments

Edit Your Comment

  1. At least you gave yourself a MediaWhoring Label. I think you’ve bent over far enough. Congrats!

  2. Smashville says:

    I think the Rubik’s Cube photo should be reposted for this occasion…

  3. homerjay says:

    So is there some kind of competition between the Gawker editors for who can get the most mainstream press coverage?

  4. Homer,

    First prize is a night of Nick Denton ecstasy. Loser gets two nights.

  5. 24fan24 says:

    Saw my local news do a report on the mac and cheese thing, but they never mentioned consumerist. Bastards!

  6. textual says:

    Has the retention manual been removed?

  7. Ben Popken says:

    No, right click this and save to desktop.

  8. textual says:

    Hmm, that link still doesn’t work. I pointed a few people to the original article and they aren’t able to download the PDF either.

  9. ElizabethD says:

    Duck! — newbies incoming.

  10. Ben Popken says:

    Have you tried opening the link through the Adobe Acrobat Reader itself?

  11. Ben Popken says:

    I will upload to another area tonight as well.

  12. textual says:

    I checked again this afternoon and was finally able to download it. Thanks.

  13. taylorich says:

    “We write at least 18 stories a day.”

    Looks like someone other than Verizon is having probems with the decimal points. ;)

    Now, you know the savvy Consumerist audience won’t fall for this…

    Just keeping you honest as you bask in the media spotlight. :)