Meghann Will Ship Her Broken DVD Player Back

By consumerist.com December 7, 2006

The people have spoken. Meghann will ship her broken DVD player, not make a video of her smashing it. Spoilsports.

Incidentally, Woot just sent her a pre-paid shipping label and said they will issue a refund. Sweet.

At the outset, Meghann didn’t feel like shipping because the cost of shipping and the possibility of receiving yet another busted DVD player just didn’t seem worth it.

Meghann’s may have been part of a bad batch. Some other Woot!ers DVD players didn’t turn on, or they reported problems with HDMI, S-VIDEO or sound. Still others said theirs worked fine.

Hey, you takes your refurbs and you takes your chances. Mankind shall live to Woot again. — BEN POPKEN

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Comments

  1. levenhopper says:
    December 7, 2006 at 8:23 pm

    Referbs, looking at the percentages, come DOA less than new items.

  2. adamondi says:
    December 7, 2006 at 8:30 pm

    Woot seems to do an excellent job of customer service when something goes wrong with things they sell. Meghann should have emailed their service department as soon as there was a problem with her DVD player. She probably would have gotten the problem resolved faster than it took to post about it and run the poll.

  3. bndocksnt says:
    December 7, 2006 at 8:53 pm

    Kudos go to Woot for their willingness to address the problem. A full refund and a prepaid shipping label on a refurb’d item? Ooh, that kind of customer service may finally turn me into a Woot buyer.

  4. Mike_ says:
    December 7, 2006 at 8:57 pm

    I demand a recount.

  5. dave the wet sprocket says:
    December 7, 2006 at 9:03 pm

    dammit, i should’ve voted 21 more times.

  6. snazz says:
    December 7, 2006 at 9:08 pm

    i think the chad was hanging on my vote… and the rest of the floridians’. recount!

  7. Danilo Campos says:
    December 7, 2006 at 9:36 pm

    woot! appears to command a brand loyalty rivaling only Target.

  8. synergy says:
    December 7, 2006 at 10:11 pm

    Well, all my witty comments have been taken. What’s that make me, the Kerry of this election?

  9. Joe says:
    December 7, 2006 at 10:28 pm

    No – Michael S. Dukakis

  10. jeblis says:
    December 8, 2006 at 5:37 am

    Woot rocks…still would have liked to see it smashed.