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Home Depot Investigated For Scammy Remodelling Services

By consumerist.com on November 29, 2006 7:14 PM 6147 views
After hearing confessions from former employees and customers, Joel Grover undercover investigates Home Depot's remodeling service, and found some shady business practices.

Home Depot claims you won't have to deal with subcontractors, but they do use subcontractors. When something goes wrong, and consumers complain, Home Depot avoids or ignores their repeated phone calls and letters.

There's no accountability for the services they are selling.

Home Depot should develop an accredited subcontractor system, or employ the workers guys directly, or not sell home remodeling services at all. — BEN POPKEN

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