National Customer Service Week Topped With Nacho Cheese
Charity Sarabosing does got a first place trophy for customer service. And some carts came around to her cubicle and gave her free nachos AND a sundae!!! AWESOME!!!
Did your company celebrate?
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I spoke with a friend who's a Sears CSR this weekend, & he said they played DVDs on projector screens while the workers took calls. How they worked while watching a movie, I have no idea. He also said that if a CSR asked you to 'wait while they checked a database' or some other non-such, they were probably playing a board game with a co-worker and it was their turn to roll the dice.
Heh, we celebrated, but I don't know how. I work at home, so on Monday I received a UPS package with a plastic ruler, a small notepad, a bag of Doritos, two bags of popcorn, a 2008 monthly desk calendar, and some kind of small rubber toy. (!)
I did get an email Friday saying that 3 people had won $10 WalMart gift cards, but I wasn't one of them.
Needless to say, I am heartily inspired to improve the service to the customers that I don't talk to.



Is that a Pinewood Derby trophy? Does she work for the Cub Scouts?