Get A Human Quicker By Pretending To Speak Spanish

Image courtesy of

Here's a great hack for getting to a telephone customer service rep quickly: fake that you speak Spanish.

Here’s a great hack for getting to a telephone customer service rep quickly: fake that you speak Spanish.

Or rather, when they say, “Press 1 for English, para el espa

ol, marque dos,” — press 2.

When the agent comes on the line, just politely say you don’t speak Spanish and can they please help you in English.

For some reason, the waits are shorter for Spanish-speaking customers. Probably because fewer of them are calling in.

They’re always happy to do so, says tipster Dan. He says that it works no matter where he tries it.

Ole!

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.