AOL will close its call centers in Albuquerque, N.M., and Tucson, AZ, and sell its Ogden, UT call center. The online provider will also fire 1,400 call center employees.
These AOL call facilities contained hundreds of people trained to trick you into not cancelling your AOL account.
The centers will close in mid-December, just in time for Christmas.
Which means we only have sixty or so days before one-thousand, four-hundred, soulless, job-hungry, zombies are unleashed upon an unsuspecting American public.
AOL to lay off 1,400 call center workers [Cnet] (Thanks to Vincent!)
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Reading between the lines, it looks like it’s more than just retention people, it’s also their basic customer service positions. It mentioned in the article that they’re going to outsource everything.
I’m guessing that some AOL bigwigs investigated and probably found that the culture at these centers just could not be salvaged or turned around, and they had to reboot and start with a whole new workforce.
Nice photoshop job. Honestly, I enjoyed it more because of it’s quality(and the fact I know how to use CAD very well, but have never touched photoshop)
Nice photoshop job. Honestly, I enjoyed it more because of it’s quality(and the fact I know how to use CAD very well, but have never touched photoshop)
Thank you. I was forced into it because Google Image Searching +AOL +”Call Centers” +”Nuclear” returned no results.