Help Us Not Be Poor

For secret reasons, we’re coming up with a list of Consumerist preferred service providers. These are companies that provide a better or cheaper or simply less lame alternative to the “name brands.”

Ok, it’s not a secret, it’s so we can monetize this blog through the Google ads on the top right. Gawker says that if the site makes a little money, they might not outsource our jobs to India.

So we need to pick your brain!

Here are the contenders we’ve got so far: HSBC Direct, USAA, Skype, Speakeasy, IKEA, Farecast, Jetblue, Vanguard, Netflix…

What else is out there? Who doesn’t suck? How about for insurance? Energy? Dating?

Looking more for national companies everyone could benefit from, not so much of the, “Jenny’s Fudge Shack is the shizznit.”

Tell us your faves in the comments, or tips at consumerist.com, or AIM the editor at fakeout.

Comments

Edit Your Comment

  1. segfault, registered cat offender says:

    Target, possibly Meijer. Most of your readership doesn’t live in an area where energy has been deregulated. USAA is the only insurance company I know of which doesn’t suck, but it’s only available if you or a family member is or was in the military.

    I second the recommendation for Vanguard. The basic expenses on their mutual funds are reasonable, and even their extra fees for keeping small holdings are understandable and easy to stomach.

    I like your world headquarters as-is. Very urban chic, but it looks like you could use a shave. Perhaps you can convince Gillette you’re turning 18 so you can get a free razor?

  2. There’s an insurance company that doesn’t suck?

  3. Pei Wei Asian Diner. They’re a faster, lighter version of PF Cheng’s. The menu is fantastic and cheap. Their customer service has always been exceptional. Clean, fast and friendly is the only way to do Asian take-out, as far as I’m concerned.

  4. He says:

    Greencine, ING, Grisoft. And you guys sure seem to love Woot, but there’s probably already money changing hands for that.

  5. Ben Popken says:

    Great ideas, keep ‘em coming. As far as Woot goes, Brownlee just loves ‘em to bits.

  6. If we’re mentioning stores, then Publix. Their stores are always clean and bright, they have decent produce, there is always some brand of bread on sale, and the employees are friendly and helpful.

  7. Along with ING, I’d like to throw in Charles Schwab. I’ve had an account with them for years, and always been treated like a million dollars, despite the fact that my investment is far from it. Plus, they recently removed their minimum household balance requirements/fees, making them all about the little guy again.

  8. jlou says:

    Dating? OkCupid.com.

    1) Completely free. No subscription, none of that pay-to-send-messages crap.
    2) From the people that brought us thespark.com, lo those many years ago, so hilarious tests and quizzes are an integral part of the matching process.
    3) Isn’t composed entirely of obnoxious twits and meathead jerks. A lot of the people on there are pretty intriguing and interesting.

    I’ve actually physically met one super-rad person through the site, and probably would have met more if I wasn’t such a mean and picky bitch.

  9. radiofree says:

    I love a good Starbucks coffee while I wile away the hours at Wal*Mart … But I do have this question, and it is only a question, not an accusation or a judgment: Is there an appearance of conflict of interest in having a consumer advocacy site recommend specific companies? How does one ensure that those companies that don’t suck now stay non-sucking? I’ve had mostly great experiences with jetBlue, say, but I’ve also had some bad ones that have gone uncorrected. As for insurance companies, well, again, do the rare instances of good customer care mean that the company can make it on the list for an instant?

    Or, is this a “wisdom of the markets” type of list, where if enough people have enough good experiences, then it’s a good company, and if enough people have enough bad experiences with a company that’s already on the list, would that company then be removed. That would make the list something over which your readers would have a modicum of control.

    Just asking.

  10. aka Cat says:

    Southwest Airlines

  11. joehowe64 says:

    I gotta go with Plentyoffish for dating.

    Westjet for airlines, at least up when they can de-ice enough to fly up here.

  12. Apeweek says:

    HSBC doesn’t belong on a “doesn’t suck” list. (Is that too many “doesn’t”s in a sentence? Let’s just say HSBC sucks.)

    In fact, here’s the obligatory ‘HSBC sucks’ website:

    http://HSBCwatch.com

    Maybe you’d like to read about what HSBC did to ME – they clumsily forged a prepayment document, added it to my mortgage, and attempted to take several thousand $ from me. Luckily, I am not a defenseless consumer. Here’s my story:

    http://householdwatch.com/thor//viewtopic.php?t=87

    Incidentally, HSBC stands for “Hongkong Shanghai Bank of China.”

  13. timmus says:

    I really think that Consumerist needs to endorse companies that operate ethically and have a culture of good customer service. This means that if readers end up calling customer service and getting voice response systems from hell that finally connect to India, or if they email the website and get one of those annoying boilerplate replies that doesn’t solve the problem, then the company gets dinged.

    If y’all are just after cheapest price and the facade of good service, you might as well endorse Wal-Mart and McDonalds. That’s not really useful to me.

    I was surprised to see HSBC in this list… aren’t they in the sludge pool of mediocrity with Washington Mutual, BofA, etc?

  14. flyover says:

    Southwest, Tampax (who took care of a complaint of mine in a timely & appropriate manner) and all the other consumer product companies that responded to that one guy’s request for freebies. Cartalk & cartalk.com.

  15. Pelagius says:

    Maybe you can get Ikea to set you up with a USAA credit card and some JetBlue tickets so you can fly from city to city, visiting IKEA stores, and blogging about how great those 99 cent hot dogs are.

  16. zl9600 says:

    simplehuman

  17. Ben Popken says:

    Apeweek, there’s a big difference between HSBC and HSBC Direct.

  18. Phishy says:

    Hotdogs!?! HA! Try the meatballs.
    Those’ll get your bowels working.

  19. RumorsDaily says:

    IngDirect?

  20. Triteon says:

    I nominated though a tip, but will second (third?, fifth?) both Southwest Airlines and CarTalk.com.

  21. Ran Kailie says:

    I’ll second speakeasy. While I hate covad with a passion Speakeasy has been responsive and helpful since my install almost two months ago.

    I’d add MicroCenter in with that, they have great prices and GREAT support, they’re national, and I like being able to order from their website and return/exchange at the store. Never any questions or arguing and they’re always willing to help out with purchases without pressuring.

    And I’ll put another note in for Woot, they have great support and contact. We got one of the infamous stolen video cards and I thought it was cool of them to offer a two year warranty on the card because MSI wasn’t offering any.

  22. FMF says:

    Costco — Will take back anything with no questions or hassles (and has electronic, no hassle rebates).

    Hampton Inn hotels — 100% satisfaction guarantee. You’re satisfied or you stay free. I’ve used it twice with no hassles at all.

    Vanguard — Just seconding your thoughts.

  23. AcilletaM says:

    I’d add Midwest Airlines. They are worth the price.

  24. ADM says:

    How about Commerce Bank as an alternative to WaMu? Free everything (including the change machine), nice people, etc.

    Target has been good to me. Speakeasy, mentioned above, has been very, very, very bad for me. If I were going to go with a DSL reseller, I would try bway.net next time…they’re a lot more down to earth and customer-oriented.

  25. Ran:

    Shame that Speakeasy and Covad are joined at the hip. The covad techs they send out are consistently of poor quality and they always seem to drop the ball with communication back to Speakeasy. I second support for Speakeasy, and support the fecal dumping on Covad.

  26. Nancy Sin says:

    Zappos.com has always done me right.

  27. DAK says:

    Flyover, I wanna know what the Tampax complaint was…and yet I don’t.

    I second the Costco idea as well. FYI, if you get your cell phone and contract at the booth in Costco, the same warranties apply without having to buy insurance. Dropped it in a lake? Here’s a new phone. Hooker left with it stuffed up her vag? Here’s a new phone.

  28. WindowSeat says:

    They’re not nation-wide, but I can’t say enough good things about the Wegman’s grocery store chain.

  29. Ben Popken says:

    Michael writes:

    “it’s not original, but i nominate trader joes for the following reasons:

    > great value (quantity/taste for $)
    > seem genuinely concerned about the consumer experience
    > hire human beings

    good luck monetizing!”

  30. Apeweek says:

    Ben, thanks for the reply. I’m sure there’s a difference between HSBC and HSBC Direct, just like there’s a difference between AOL and ‘AOL Free’.

    You’ll forgive me if I suspect some sleight-of-hand and mirrors…

  31. LCE says:

    What about Trader Joe’s? They have good food, great service and don’t generally suck.

    I also like Jimmy John’s, too–WAAAY better than Scrubway. Friendly staff. Great prices. Good sandwiches.

  32. U-Haul! (j/k)

    Some may not agree, but Apple has always done me proud.

    Google of course. Many of the web2.0 companies are really great and forward-thinknig with thier customer service. I have been a loyal FLICKR user since it’s inception, and have repeatedly been reminded why I love it so.

  33. Ben Popken says:

    Captainpsyco writes:

    As for cheap insurance, looking into gov’t sponsored options is often the best bet. I know the state of NY saved my ass until my employer decided I deserve insurance. http://www.healthyny.com

    Not state-sponsored but you can also try esurance.com

  34. Triteon says:

    GoDaddy called me yesterday after noticing I was paying for an option of their service I wasn’t using– the offered not only to cancel that part (saving me $4 a month) they offered to refund the last 3 months to me.

  35. MBM says:

    Enterprise car rental. Shoebuy.com (free shipping in both directions, competitive prices). Lysol (nearly instantaneous response to my complaint).

  36. I second the noms for both Wegman’s and Trader Joe’s. I drive 20 minutes out of the way to avoid the craptacular Giant supermarket near my apartment to shop at Wegman’s.

  37. LRM216 says:

    By far, you must add Charbroil (Gas and Electric grills) to your list. They are located in Moultrie, GA and although they can be quite pricey, they last forever. If they don’t – they send you a new one!! If your stainless grill grids need replacement, they send it free of charge. You call with any problem and they remedy it immediately. They are absolutely the best company in America.

  38. alicetheowl says:

    I saw Netflix listed in the original post, and have to comment.

    It seems the majority of people prefer Netflix, but I’ve had Blockbuster Online for almost 2 years, and I prefer it. I guess there isn’t much of a difference, except that the tunover times can be different depending on how far you are from a given warehouse. But Blockbuster does add some incentives to sweeten the pot. There’s the free rental certificates, for one, and other in-store coupons for free previously viewed DVDs. Also, the last time I went in to my local Blockbuster, the clerk gleefully informed me they’d be making in-store dropoff (with immediate clearing of movies from a customer’s queue when they drop it off) available soon.

    Am I missing anything by going with Blockbuster instead of Netflix? The last time I checked, the cost was about the same.

  39. kerry says:

    I’m a big cheerleader for Method brand cleaning products. Their stuff is human and planet safe, exceptionally nerdy, and pretty damned effective. I’ve ordered from them direct several times and have had nothing but good experiences.
    The hand wash and dish soap are my favorites, but the microfiber cloths do a great job replacing disposable swiffer cloths and I’m going to give the laundry detergent and fabric softener sheets a try tonight. Good stuff!

  40. kerry says:

    Oh, I forgot another company. For banking I think everyone should at least consider Northern Trust. As my father once said, “they’re rates may not be the greatest, but you’ll never find a more honest bank.” Them’s some powerful words, and I’ve been extremely pleased with the service for my relatively meager brokerage account with them.

  41. segfault, registered cat offender says:

    Left one out: Banana Republic. Yes, you pay for it, but the customer service is top-notch, and they will hem regularly-priced items for free. The quality of construction is great. Also, their store credit card and gift certificates work at Gap and Old Navy as well, and they give generous discounts and special offers to cardholders.

  42. max andrews says:

    “Am I missing anything by going with Blockbuster instead of Netflix?”

    Yes. Netflix uses the consumer DVDs which have more lax encryption and are more likely to fit on a standard 4.7GB DVD-R disc. That means they are a cinch to copy, if you’re down with that. Blockbuster DVDs are specially pressed for rental use, and as such have stronger encyption and, more importantly, they are usually double-layer dics, meaning you have to re-encode the dvd at a lower bandwidth to make it fit on a standard DVD-R. It’s a pirate’s nightmare p-)

    On the subject of companies, here’s my list:
    Costco, Speakeasy, Clif Bar, Google, Jansport, Specialized, In N Out burger (great west coast chain), Trader Joe’s, Jetblue is ok, IKEA, Netflix, Jamba Juice, Peet’s Coffee, Parts Express (online audio electronics store), and BMW.
    It’s a pity there are so few.

    FYI, I have Speakeasy and they’ve been Great. Free interational calling to 20 countries, and tech support is knowledgeable and 24/7 to boot! I had a modem issue fixed in 30 seconds at 3AM. I also emailed the company and got a personal response from the CEO.

  43. segfault, registered cat offender says:

    And another clothier: L.L. Bean. They will take back anything you’ve ever bought from them, for any reason, at any time, and you get to talk to a real live human as soon as you dial their 1-800 number.

  44. Seacub says:

    ING rocks the house for sure. Alaska Airline has always been good and flexible with me….it’s worth putting up with the Jesus Loves You notes they stick in your lunch basket.

  45. phrygian says:

    Stremicks Heritage Foods has good customer service and treats their dairy cows better than (probably) any other commercial dairy in the US.

    Meyenberg Goat Milk Products also has good customer service (even when I ask inane questions) and their goat’s milk is hard to beat.

    So, my suggestions are dairy-centric, but I stand by them…

  46. Ran Kailie says:

    I second that nomination for Godaddy as well, they rock my socks, I’ve had great support for them. My only beef is the site is a bit unweildy, but hell for the prices I can’t really complain.

    On the flip side, Aplus is the worst host I can’t wait to be rid of them.

  47. piehole says:


    working assets long distance. Yes, annoying liberalish propaganda comes with bill, and price could be a lot better.
    But here’s what they did for me after Sept. 11, when all phone lines were hopelessly f’d in lower manhattan and FOR TWO MONTHS I could only dial out by using my expensive long-distance phone card on payphones, since Verizon could not cope with restoring home long distance service: they saw how big my bill was (over $150) and they just…FORGAVE it. The cust serv rep: “Oh, hey, let me fix that for you,” and post-facto put me into some cheaper deal that magically retroactively erased my huge bill. (meanwhile, I had to fight verizon for months over charges “slammed” to my account during that fall.)

  48. ADM says:

    Oh yeah, and Dreamhost for webhosting. Smart, open company with great prices and great service. They had a really bad couple of months this summer, but they explained everything and resolved it.

    I am willing to concede that my (extremely) negative experience with Speakeasy was appararently an anomaly.

  49. trixare4kids says:

    I 2nd (or 3rd or 4th) ING Direct. They rock, ’nuff said.

    Credit Card: Pulaski Bank – they have great rates with no frill cards. They actually called ME when a payment was late last month to make sure everything was OK because I’ve never had a late payment in the 8 or so years I’ve been with them. Turns out it was an online banking error on my part. I paid the correct amount – but to the wrong company. Doh! Even though it was totally my fault, the rep took the late payment off my record, recinded the $29 fee and didn’t raise my rate. From a credit card? Uhheard of!

  50. gertrudeyorkes says:

    Alicetheowl, I would also warn that Blockbuster is one of those “family friendly” companies that cuts content out of their rentals. I thought this might not be the case when I had their mail service, but I rented “The War Zone” and half the movie was just gone (I’d seen it before, so I knew.) They also had a worse selection than Netflix, as far as I could tell, and were pretty lax about following my queue order. Netflix forever!

    And also, Trader Joe’s. Absolutely. The lines here in NYC are a nightmare, but oh how it is worth it.

  51. Oh Gosh I almost forgot: Koss! They are so great. I emailed you guys about a nice little experience I had with them earlier. Gotta love em. Great headphones.

  52. Lehman’s! (Lehmans.com) Not everyone will be interested in their stuff, but they utterly rock customer-service-wise! And their products are high-quality and reasonably-priced.

    And I know some people will beat me down for this one, but IF YOU HAVE A GOOD AGENT, State Farm is a great insurance company.

    Unionized Krogers also rock my world pretty well. The non-unionized ones are okay, but the unionized ones have great service.

  53. clickable says:

    You do understand, yes, that the hapless individual pictured in the graphic you chose for this piece is, in fact, a real, live human being, with real, live human feelings and emotions? That when he was an infant cradled in the arms of a loving mother, she probably spun the same dreams and hopes about her boy’s future as your mother and my mother daydreamed about for you and for me? I’m going out on a limb here, but I’ll bet her dreams never included her son sleeping on a pavement with just a cardboard box to shelter him from the elements.

    Maybe I am a troll for writing this instead of addressing the content of the piece, or maybe I am just a stupidly sentimental old woman, but that photo made me cringe before I could even start reading. Surely your message – irony and all – could have been conveyed without violating the inherent right to dignity of someone who is exactly like us, just so much less fortunate.

  54. clickable says:

    Oh, and after racking my brains to come up with an off-the-beaten track suggestion for this very worthy list, I nominate Esnipe.com.

    Esnipe is an automated eBay bidding service that lets you place “snipe” bids during the last seconds of an auction. Auctions are won by the bidder willing to pay the highest price, whether the bid is placed at the beginning or end of an auction. But last-second bidding – called “sniping” and endorsed by eBay – has many advantages for buyers. Using an automated bidding service like Esnipe.com means you can bid in the last few seconds even if you can’t be at your computer at the end of the auction.

    I like Esnipe.com because they are reliable (place bids accurately and in time per your instructions), secure (maintain the confidentiality of your eBay bidding password), and have lots of helpful features to help bidders keep track of their auctions. They send quick, “real human” responses to inquiries, and charge very reasonable fees.

  55. Smashville says:

    Publix. Hands down. I will pay more any day to go to a store with a wider selection, friendlier people, etc.

    Moe’s Southwest Grille is also awesome.

  56. Sam Glover says:

    I’d like to suggest that the public, or at least registered commenters, should have continuing input into this. For example, perhaps only companies rated 5 stars would be allowed to advertise on Consumerist, with their right to advertise being revoked if they lose a star and fail to regain that star within 30 days, or something like that.

    I’m sure there are problems with this approach, but it does keep Consumerist’s nose clean and prevent allegations of selling out to big businesses, preserving the integrity and usefulness of the blog.

  57. Kat says:

    Since when is Netflix all good? I thought we were all mad at them for delaying shipments to their most prolific renters.

  58. Dustbunny says:

    Another vote here for Trader Joe, Target and Costco. And Land’s End — has anybody mentioned them yet? Helpful, knowledgeable customer service; returns are a cinch and their merchandise is very high quality. Plus I second the Charles Schwab mention — when I first started investing I asked their customer service people a lot of ([probably dumb) questions, but they were always patient and polite about answering them. Not to mention that they were able to explain financial stuff in a way that even moi, whose only experience was an Econ 101 class in college, could understand!

  59. SpamFighterLoy says:

    I’ll second JetBlue, ING Direct, Wegmans, Lands End.

    And raise you a Tim Horton’s (east coast donut-and-coffee shack with amazing coffee and sandwiches).

    Also unwiredbuyer.com … awesome eBay-to-cell phone service that I use regularly with nary a hitch.

    Hanna Andersson (and hannaandersson.com) … I knew how much I liked their clothes when I realized that I was avoiding changing my PJs because all my others felt scratchy by comparison. Always pleasant to deal with.

  60. kerry says:

    I’ll second Peet’s coffee. I used to work for them as a lowly barista, and they had very solid benefits (comprehensive health insurance and 401k plans even for part-timers) and a generally open and friendly attitude to everyone in their sphere (growers to roasters to baristas and everything in between). Great coffee and tea, too. ;)

  61. anjamu says:

    I second Midwest Airlines. Definitely worth the extra cost to fly them.

    Trader Joe’s is also awesome, the one on Union Square in New York has extraordinarily friendly employees, and they all seem sincere about being friendly, too.

    I also have had good experiences with the folks at MAC Cosmetics. And Lancome, who let me return $70 worth of foundation and powder when I went home and realized it looked all wrong on me.

  62. Ben Popken says:

    Fred writes:

    “GREAT for insurance: Amica Mutual (http://www.amica.com)”

  63. ElizabethD says:

    I agree with the LLBean fan, and I would add Lands End to that list of quality catalog/Internet clothiers. They have amazing customer service and, like Bean’s, take bath anything at any time for any reason. The other thing I love about Lands End is their sizing consistency. I think in 30 years of shopping with them, I have only had to return one item because the fit was off. I always know exactly what size to order with confidence that it will fit.

    In terms of brick-and-mortar stores, the TJMaxx/Marshall’s empire offers excellent deals on top-quality goods, and accepts returns with no hassle.

  64. ElizabethD says:

    LOL at my typo above! Obviously I meant “take back” not “take bath”! (Maybe I need to start drinking coffee in the morning.)

  65. ElizabethD says:

    Oh, and I agree about Amica insurance, too. Helpful on the phone, quick with the appraiser and payment. We have them for both home and auto insurance and would never change, as long as they don’t.

    All right, I’ll shut up now.

  66. I’m a big cheerleader for Method brand cleaning products. Their stuff is human and planet safe, exceptionally nerdy, and pretty damned effective.

    kerry, how’s the smell with their cleaning products? My sister is hyper-sensitve to strong smells so even a nice smell that is too strong will make her sneeze. This could be a good thing for her to try since they claim to not have a chemical smell at least.


    flyover, I’m not too scared to hear what the Tampax problem was. (Too few in the box?)

  67. Ran Kailie says:

    Moe’s Southwest Grill

    I absolutely LOVE their tacos! In this same strand I actually highly recommend Chipotle too, both of these places always have the greatest customer service and are extremely responsive to custom suggestions and recommendations.

    Restaurants can’t just be judged by the actual stores, but by the companies themselves, I think they both do a great job.

  68. Triteon says:

    I’ve worked both sides of advertising– sales and as a buyer– and am just waiting to see how well this concept is received on the client level. How will Consumerist approach these advertisers and their agencies? I’m just curious.

  69. AcilletaM says:

    I think Land’s End is good but they are now owned by Sears/Kmart so we’ll see what happens after they are fully integrated into that mess.

    TJMaxx is good. It’s a clearinghouse for other retail so there are no set brands but you can get some really good deals. Their inventory turns over very fast so you have so search each time you are there.

    I won’t believe any insurance company is good until I hear how they handle injury accidents where you aren’t at fault, especially when both parties have the same insurance carrier.

  70. kerry says:

    Rectilinear -
    The hand soap and dish soap are pretty fragrant. I’d suggest your sister try and find some in a store and take a sniff before buying any. The cleaning solutions aren’t as pungent and maybe it depends on the fragrance. The “free and clear” laundry detergent and dryer sheets, however, are truly fragrance free. (They work pretty well, too, though the dryer sheets weren’t as softening as the brand I used before.)
    If you go to the Method site and read their FAQ, they suggest having anyone who’s fragrance-sensitive to get a hold of whatever product they want to try and sniff it first, just to be sure.
    All that said, they’re very insistent that since their fragrances are plant-derived and their cleaners produce no harmful vapors that they should be safer for sensitive individuals than traditional products.

  71. Negative says:

    I’ve been dealing with Newegg.com for over a year. They have been the best online electronics company (Computers, software, gadgets, etc.)I’ve ever dealt with. Shopping and ordering from their site is simple and intuitive. The orders ship quickly and often arrive earlier than scheduled. Their RMA process is painless. There really isn’t a single bad egg at Newegg.

  72. Elvisisdead says:

    I’ll add Duluth Trading to the list. They build stuff to last, and take it back if it doesn’t – no questions asked.

    Midwest Airlines is the least sucktastic of the bunch. I’ve been an Earthlink customer for 9 years now, with no complaints.

    Costo beats Sam’s hands down.

    USAA for insurance, banking, and financial needs (it’s not only military – state department and Fed LEOs qualify, too). I was with Smith Barney for a short while, and they SUCKED.

    L.L. Bean has been solid for me over the years, and I still use a rucksack that’s 15 years old.

    Let’s not forget Sears. You can take a broken 65-year old Craftsman socket wrench in and get a brand new one. They guarantee it for the life of the tool, not the owner.

  73. Henrythoreau says:

    We love Jet Blue–always nice, and usually on time. And my kids can watch old-fashioned and violent cartoons through the entire flight.

    Even though the power cord for my new macbook pro is horrible, Apple is still a good company to deal with–on the phone and in the store.

    I second the Target recommendation.

    Henry

  74. GEICO has great phone service, and a great website. The site won a Webby, not that winning a Webby should be a solid indicator of a good website, but it helps. The site gives you ALL SORTS OF INFO, including just about every single document in pdf format related to your policies.

  75. mand0 says:

    Newegg is the Mecca for computer dorks everywhere.

  76. dualref says:

    Compass Bank. Excellent Customer Service and totally free checking! No ATM fees even if you use your ATM card in other banks ATM machines. Al

  77. dualref says:

    Compass Bank. Totally free checking. Excellent Customer Service. No ATM fees, even if you use your card at other banks ATM’s. Best deal around.

  78. Consumer Whore Infiltrator says:

    Just chiming in with more votes for Speakeasy, Jetblue, Trader Joe’s, Koss, and Netflix. Happy with all of those. Surprised to not see it mentioned, but I am quite happy with Amazon as well. I try to buy most stuff from local shops, but when lazy/rushed, Amazon comes through. Great focus on user experience, with features that I actually use (wish lists, reviews, recommendations).

  79. juniper says:

    Better World Club ( http://www.betterworldclub.com/) – they’re like AAA, but less full of lobbyists with an agenda which will destroy the planet. The company donates 1% of revenues to environmental clean-up programs.

  80. AcilletaM says:

    I take back what I said about Midwest Airlines. See here why.

  81. AcilletaM says:

    Ok, Midwest Airlines apologized and made good on the issue. We’re friends again!

  82. CTShay says:

    Vonage beats any plan offered by any other service provider. $24.99/month for unlimited local and long distance – any time of the day. Very refreshing. Vonage – one smart decision among many many stupid commercials.