AOL Visa Credit Card, Now Offering Discounts on Free AOL Service!

Reader Alexa (or is it “Alex a” ?? Either there’s a spacebar issue, or someone is capitalization-challenged…) is the proud holder of an AOL Visa credit card, which provides the ultimate in credit card rewards: Free AOL service!

Which would be great, except it’s not. Even if AOL hadn’t gone to a free subscription model, making the “rewards” moot, it’s still AOL. Thankfully, Alex/a knows the modern day consequences of her youthful, collegiate credit indiscretions, and is looking to make amends.

The card is issued by Chase, who doesn’t want to convert her points into something more useful. Like, say, cash.

On this point, we advise you to keep calling back and trying, Alex A., until you get an agent (or supervisor) who understands your problem and adopts a solution you can live with. Ask to convert the card to another Chase card, preferably 1) with no annual fee, and 2) with some sort of rewards program. Call, ask about options, and start dealing.

We recently had a similar dilemma when Citibank stopped issuing one of our rewards cards, but we’re back on the wagon with the same credit limit, similar terms, and a similar rewards program. Ask, and ye shall receive Alex/Alexa!

Al’s e-mail after the jump.

So I got an AOL visa card about 7 years ago when I first started college.

The deal is you earn points with your purchases and can then pay for your AOL account.

So yes I have the lamest reward card on earth and yes AOL sucks but I am stuck with the card because I have a $25000 limit now so I don’t want to lose that.

So I usually call once a year and the put my points toward about a year worth of AOL service.

So I call recently to use my points.

The CSR says oh haven’t you heard AOL is free now!

Well yeah but what the hell am I gonna do with all these stupid points?

turns out they are changing to chase flex points and my points are not transferable.

to make matters worse I get a letter in the mail 3 days later reminding me to us my points before I lose them?

wtf the only thing I can use them for is to avoid paying for what is now a free service.

So Now I am stuck with a crappy card a crappy isp and the promise of a new points reward programs in the future. Great

Alex a

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  1. AcidReign says:

    …..I would have liked this card. My Chase reward points were for things like crappy radios, hair dryers, and decorative knick-knacks. They were free, but there was always an outrageous “shipping and handling” charge, plus a ton of fine print that looked suspiciously like accepting the gift would enroll you in some sort of program with a monthly charge. I always shred those rewards, even when they send me stern warnings that they are about to expire! If I could have actually used these towards my AOL fees, that would have been great! Assuming I wasn’t signed up for more shit…

    …..My Chase Platinum Visa has never had an annual fee. That’s how they got me in the first place! I pay it off every month, and it only costs me a postage stamp. I get an envelope full of ads with my statement every month, but that’s what my Shred-400 is for!