Interview With Former AOL Retention Superstar
At his peak, our interviewee "saved" over 87% of the people who called him up to cancel their account. We're still working on editing the whole thing, and in fact, have to get on the phone with another consultant in a second here, but we wanted to share this teaser clip with you.
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You won't believe what he says about Vincent's call. Even if you do, you gotta love the maniacal laughter.
UPDATE: Mp3 fixed so you can hear both of us.
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Comments:
Can't wait for the full interview, but I think that DIT-DIT-DIT sound between the clips scrambled my brain. Maybe choose something a little more soothing next time?
OK, either you guys are trying to be funny, by hinting that AOL keeps customers by just not making any noise, or you screwed up the sound for this retention superstar...
Well, I'm staying tuned for "mooooore," that's for sure.
Hmm. Another "AOL Retention" story. Thrilling.
I am wanting to hear more too. Cannot wait until the interview is aired.
The_Truth:
I thought the same thing until I put my left earphone in. Try that trick.
This version has a stereo signal with him on one pan and me on the other, I will combine and fix.
And if anyone can tell me how to quickly do that in Adobe Audition or what I should be looking for, that'd be cool.
Nvm, I figured it out.
haha, apparently im not the only one who listens to stuff at work with one ear phone in :-)
DeeJayQueue,
They have shots that they can give you to clear that right up.
if you talk into the side of the microphone, your pees won't pop.