“From what I understand….this is not the average experience.”
“I’m not involved in the access business at all, so I can’t really speak to the details to be honest.”
“When I look at the AOL logo I hear that call”
“It’s going to go down as a watershed moment for the company.”
“Sometimes the darkest hour is before the dawn…”
“…and I think that is what that call will come to symbolize: a new era for the company.”
Try… an unmitigated PR disaster.