Who Called My Cellphone?

Call it the “silent prank caller.”

For months, Jennifer got inexplicable calls to her cellphone, all from the same number. She rarely answered, but when she did, the line was silent.

Googling the number, she found it listed in WhoCalled.Us. It’s like a social reverse phone directory. People post phone numbers, often telemarketer’s, and others add comments. They share advice about the caller’s identity and in some cases, how to get them to stop.

Perusing the listings for the number calling her, Jennifer found it was Sprint! When she called Sprint customer service (god knows how she got through), she learned that the number an internal company machine calling customers to tell them about special offers, though it seemed to have laryngitis as of late.

Sprint doesn’t let cellphone customers block incoming calls. However, the customer service rep did take Jennifer’s name off the list Sprint calls with promotional offers, ending the annoying stream of calls.

Add another one to the list of crappy automatic systems has that can potentially invade your privacy.

WhoCalled to My Cell Phone Rescue” [Gearlog]

Comments

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  1. markweeble says:

    When my wife started to receive incomming blocked and unavailable calls
    on her cell phone from late Dec 05- April 06 we have tried to talk to
    someone about blocking incomming calls and were told that we could not
    do it.. One thing good out of it, that all incomming blocked calls can
    be traced as long as a human voice answer the incomming call. Glad that
    Sprint listened to Jennifer.

  2. Fenni Fentu says:

    Were these calls counting toward her anytime minutes?

    On a slightly different subject, I always wonder how long cell phone companies wait before putting a cancelled phone number back on the market. I’ve had my phone for more than a year and still get wrong number calls for the same person. Not to get all conspiracy-theorist, but it seems like it’s in the cell companies’ best interest to recycle old numbers as quickly as possible, in order to maximize the number of minutes used….

  3. iankasley says:

    Tangentially related, and although it wan on my VoIP line rather than my cell, for a while I was getting a stream of calls from what turned out to be an automated dialer at Delta Airlines. It left a dozen blank messages on my voicemail one morning before I woke up and caught one of the calls, at which point it informed me that the departure time of my flight to Copenhagen had been changed.

    Of course, I had never booked a flight to Copenhagen, (I can’t even remember if I’ve ever flown on Delta) so I called Delta directly and spoke to a customer service rep about it, but they couldn’t find anything with my name or number on it, but they did ask me if I’d like to go to Copenhagen, to which I replied, “Sure, if it’s free”. I had half a mind to show up at the airport for the flight and see if they’d let me on the plane.

    About a week later another schedule change resulted in another swarm of calls all morning which I just ignored. Eventually their machine gave up I guess.

  4. KEN5211 says:

    I HAVE HAD A PROBLEM WITH A MORTGUAGE COMPANY CALLING ME
    THEY BLOCK THERE # AND CALL ME ABOUT 6 TIMES A DAY FOR REFINANCE IVE HAD NO LUCK IN STOPING THE CALLS INCLUDING FILLING A HARASMENT CHARGE THE COMPANY STILL CALLS WHAT CAN I DO THE PHONE COMPANY WILL NOT BLOCK THE CALL

  5. valc says:

    I tried to find out how messages were left from my phone number on another cell phone that I never left. I spoke to 4 different sprint customer service and technical service people. I was given different information from all four of them. The last one said I could call sprint corporate security and verify that these messages were not left from my cell phone. When I contacted sprint corporate security, they said I would need a court order for them to pull the record of my calls for one ten minute period on one evening in December, 07 to verify that no message was left. Apparently, as a customer, I cannot verify or even have the calls investigated by the fraud department even though the technical representative acknowledged that the call origination and destination changed from my phone. She said it was a very unusual situation that should be investigated but I will have to pay someone to subpena my own detailed phone records to do this-Does anyone know if this is legal? ValC