Vonage Supports Spyware

Ben Edelman has put up an excellent portrait of how Vonage, embattled internet phone company, supports spyware. Quite thorough, Ben traces the money trail from Vonage, through its advertising partners and to the guys downloading adserving programs on your computer without your consent. Screenshots and logs bolster his thesis.

Vonage CEO EO Jeffrey Citron claimed last year that they “do everything we can to make sure our partners adhere to our standards,” but his company’s lack of oversight over its advertising belie that assertion.

Perhaps the lack of concern over how it reaches consumers and the company’s infamously poor customer service go hand-in-glove?

How Vonage Supports Spyware” [Ben Edelman]