Time To Look Up Attorneys In Verizon SuperPages

It’s nice to tell Verizon they can’t have any more of your money. Less nice? When they decide to just take it anyway.

Upon turning down a Verizon ads telemarketer who wanted to sell him Verizon SuperPages ad space, J.D. found himself being billed for it anyway. He called Customer Service and demanded that the charges be removed, but — surprise, surprise — they declined. They argued that the only proof of consent they needed to bill him monthly was his business Tax Identification Number. The problem? There’s numerous contexts where you might give that out without requesting to be billed monthly for a service.

Needless to say, Verizon also declined to supply him with written documentation of authorization or an audio recording of him agreeing to the service. Apparently, those calls are only being recorded for training purposes… not to expose a telemarketer who just decided to put himself down for a small commission anyway.

Make sure to check out the post’s comments… it’s a gold mine of Verizon horror stories.

Verizon Sucks [Folded Space]

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  1. thrillhouse says:

    I can also say, from personal experience, that Verizon will walk all over you, take your money, and pretty much do whatever they want. They did the same thing when they were GTE. In my ‘younger & dumber’ days I signed up for their long distance plan at their offering. A month later I had a HUGE bill with no explanation. What I found out? They inexplicably (meaning: they would not give a reason no matter how many times I asked) refused service. In doiong so, THEY put ME on some crappy AT&T ‘casual user’ long distance. More like ‘rape me in the ass’ long distance. No discussion, no reasons. Nothing.

  2. BigTDog says:

    Yes, Big Corps do this all the time. At the office here we get billed some $20/month for Account Maintenance Service on our checking account, in addition to the monthly service fee. It seems no one at the bank knows what this charge is for and no one can remove it. And for what my billable hourly rate is, it’s not worth it to fight.