HowTo: Record Phone Calls

Spurred by our query, Lifehacker posed that very question to their readers.

Radio Shack has hardware solutions. Some people use Audacity. Others enjoy complex hacks.

We’re going to round these up and fill ‘em out with our own investigation, but for those of you wanting to get a head start, check out their answers.

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  1. Kornkob says:

    One thing to note: while some states restrict the ability for someone to record a conversation, almost all have a reference to an expectation of privacy. Since every customer service call I’ve been on has had a disclaimer of ‘may be recorded for quality purposes’ the CSRs already do not have an expectation of privacy (nor do you) and thus consent to record is not required.

  2. Kornkob says:

    And it just occurred to me: make sure you record that statement when you call. Since they almost alreays say “This call may be recorded for quality purposes” one could interpret that to me that THEY are giving consent for recording.