Time Warner Cable Crosses Wires, Resulting in Large, Incompetent, Electrical Discharge

Two days ago, a Texan walked into his local Time Warner office, dumped his cable box on their counter and announced he was cancelling his service.

Yesterday, Time Warner called to ask when it would be a good time to come by and install his cable.

Michael Main writes:

    “When Amy stopped laughing, she tried to explain that we not only didn’t want them to come out but that we had cancelled our cable solely because they were such a confused bunch and we feared it might be contagious.

    …the Time Warner employee said, “So you don’t want the Superstations either?

“I suspect they’re not on the same page, because they need a bookmark to get through a bumper sticker,” writes Michael.

Crossed Wires” [The Main Point Blog]

Comments

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  1. thrillhouse says:

    yow! not sure what it is about Texas utilities (or Texans in general for that matter), but Time Warner and SBC are notorious for this kind of crap.

    Its known that if you call customer service and don’t like the answer you get, then just call again as you are assured to get a different answer each time.

  2. DashTheHand says:

    I don’t know whats going on in this blog post, since I only see some guy thats angry for apparently no reason and wants to cancel his cable. Clicking on the link takes me to a much bigger story about how hes angry, and apparently since hes Texan, is much smarter than hourly paid CSR’s at a cable company?

    Is there some actual story here other than this guy is angry that they want to install cable after he cancelled it or whatever? Reading the next post in his blog makes me feel like hes just a perpetual whiner about how everything in the world is against him.

  3. bambino says:

    @thrillhouse: Not sure what it is about (insert your region here), but they sure are assholes.

    I usually find your comments insightful. Not this one.