Time to Human, Mobiles, Day 5
Only two more days to go in this week's look at how long it takes a human at various mobile phone companies to pick up.
Sprint, once again, sucks the most. We feel like Virgin Mobile would be faster if we didn't have to leapfrog through so many sub-menu's to get to a person. Also, Cingular would be faster if we actually had a Cingular number to enter, as reader Will points out. Their time is delayed while we keep pressing pound to short-circuit the system.
No raw stats today, you can get them on Sunday when we wrap this up.
Next week: Airlines!
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