LIke a malignant pile of pustulent bacteria, scammers are constantly evolving.
One group recently duplicated a bank’s voicemail system and sent customers an email imploring them to call it. Those that did had their account info purloined.
What’s more, is that the plastic phone tree was set up on a computer using VoIP to convert it into a PBX or Private Branch Exchange. Most likely, according to security analysts, the computers used were virus-infected allowing for remote control.
O’Donnell, a security expert at Cloudmark, said, “Through the economics of using VoIP, phishers reap the same benefits of any small business.”