Shocking New Evidence Reveals Airlines Suck

Department of Proving What We Already Know: A study shows that airline quality and consumer satisfaction has plummeted to new lows.

“They’re less on time, they’re losing bags at a rate they’ve never done before and people are complaining again,” said Dean Hedley, co-author of the study released last Monday.

Airlines are said to be aware of the problem.

“They’re trying their best,” said industry spokesman David Castelveter . “They’re taking advantage of technology to make the airport experience more pleasant.”

We usually find it takes the human touch to make our “airport experience” more pleasing. Robots are so cold. It’s always clink, clank, thank you Hank, and they’re on to the next passenger. Sigh.

Airline Quality Worsens, Report Finds” [MSNBC]

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  1. Smoking Pope says:

    “On behalf of the rest of the crew, I’d like to thank you for choosing US Airways. We realize you have a choice of airlines who will lose your luggage on a late flight you got bumped from because you spent an hour at a security checkpoint owing to your somewhat dark complexion, resulting in you waiting 10 hours for a flight that has 6 layovers (2 of them in Detroit), and we really appreciate your business.”

  2. Amy Alkon says:

    LAX is a gulag.

  3. OkiMike says:

    It’s strange how this seems to only be a problem with U.S. carriers. I’ve never had a bad experience with European or Asian airlines.

    Dude, what happened to my country?