Sprint Phone Saga: Activation

We called to activate our new Sprint phone.

After punching in a few numbers, the automated voice response system said, “Oh, I see you have a corporate account. Please hold as I connect you to a representative,” somehow managing to sound obsequious and deferential.

We chatted with the friendly customer service rep. “Hm,” she said, “we sent those out pre-activated.” Lo and behold, it was.

Sprint totally tagged the phone for executive lunchtime backrub treatment.

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  1. mrscolex says:

    Thats not quite a saga, really lost epic value towards the end there.

  2. Ryan says:

    I’ve lost hours of my life to sprint customer service. At this point I don’t bother correcting bill mistakes – I figure it’s like paying a premium to not dial that number.

  3. Ben Popken says:

    Just one episode in the continuing saga.