Welcome to the Consumerist
Welcome, internet, to The Consumerist, the latest title from Gawker Media. The Consumerist loves to shop, and is reconciled to utilities, but hates paying for shoddy products, inhumane customer support, and half-assed service.
Each week The Consumerist will guide you through the delinquencies of retail and service organizations. The Consumerist will highlight the persistent, shameless boners of modern consumerism -- and the latest hot deals, discounts, and freebies around.
Join us. You'll tell us when you've been royally screwed by yet another company, and we'll channel your rage. Together we will storm the revolving doors of faceless corporations to call them naughty words for genitals, and they will begin to fear us.
The Consumerist. Capitalism is broken. We'll help you fix it.
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Comments:
On the subject of rants, can you please get American Apparel to get rid of that photo of the guy in the green briefs and hoodie that keeps appearing on all Gawker Media sites. I mean I'm gay and all that, but that photo just really disturbs me, like I should be getting all hot and bothered or something, when I just want to read.
Beware! I have had a bad experience with Mike Graf Realty. He has taken advantage of a 83yr old women whom is my grandmother. Had her sign a contract with no one else around to advise her. When she tried to get out of it (on the same day), he denied her, and said he would not release her. I have tried to contact him on multiple calls, and he only calls my grandmother,which continues to upset her.
I would like to let people know not to become a member of BMG Music Service. They have a knack for false advertising. Horrible customer service and not letting you get out of the membership regardless of whether you have fullfilled your obligation to them. They are however really good about doing everything possible to get more money out of you by either avoiding written or emails including all statements, bills etc. from them and if by chance you do recieve any thing back from them you will get at least four if not more vastly different information in each response. None of which make sense.
I would never recommend BMG to anyone. It is a living hell to get resolved.
The problem I'm having with Home Depot.
Well about 6 years ago I went to Home Depot to purchase My dream kitchen. when I went in to the Home Depot it took me about 21/2 hours to decide what cabinet I really wanted. after deciding what cabinet I wanted I spoke with one of the home depot repersentative. The Home Depot came out and messured, and gave us an estimate on my kitchen. after about a week they
send someone out to install the cabinets. well I did have my dream kitchen for a little bit. the cabinet started falling apart, the paint started stripping and worst of all the cabinet started falling down from the inside. we couldn't slide the drawers out, if we tried they would calapse.
I went in to The Home Depot to make a complain, they told me I need to talk with the representative that helped me the first time. after speaking with the representative she told me that she would have to contact the cabinet company which is Mills Pride. I waited another week before I went back to The Home Depot to find out what was going on. The repersatative then gave me two cans of paint and told me to try to see if I can paint the cabinet and cover up the paint that was stripping. I was very up set and couldn't understand why it is that they wanted me to cover up any part of the cabinet. It has now been another 3 year and still I have not heard anything. how is it that I have a life time warranty on my cabinet and still I can't get anything to be done.
Help me please
Thank you
Lorna M
Last September 2005, I cancelled DirecTV and subsequently changed to cable. The person asked if they could check back with me in three months. I said okay. I was never contacted, but they did began to charge me for DirecTV. We did not catch it that our account was being drafted for the payments until June or July 2006.
When we told DirecTV, they said they could only reimburse us back three months. Our bank said the same thing.
The ordacity of a major corporation doing something like this is unspeakable.
I was also done the same way by another company that I can't recall the name of at the present time.
"I was looking into a home business and came across the commercial SMC. You know, the one that is hosted by Tom Bosley from Happy Days. Anyway, the guy calls me, whose name is Bill Lowery and things started out ok. Very articulate man. He spouted his speach and all sounded good. When the time came for me to pay, I told him that I want to do research on my own about the company, I don't just give out my Credit Card out to any person saying they can make me money. Well, that was the pivot point of our conversation. He was saying things like, and I quote "What would be the worst thing that could happen if you paid the $25.00". I told him that I could lose the money and that's why I want to do the research on my own. This type of badgering continued until he said to my, and I quote again "Well, I am sorry that I am taking food off of your table..." in a tone that could start a face to face fight so I hung up. He calls back and asked if I had hung up and I said that I did and hung up again. This was one of the worst shows of customer service that I have come across in recent years. Thanks for the business opportunity Bill Lowery, SMC Director. "
GoDaddy : GoDaddy.com
They sent me an advertisement informing me they would give me a 10% discount on any purchase over $40. Being a longtime godaddy customer, I renewed over 20 domain names of the 200+ I have with them. I entered the code given in the email, and clicked submit. It didn't give me the discount. I emailed support to inform them of the problem, and their reply was: "once an order has taken place there is no way to add a discount code to the order."
After multiple emails with support, and my informing them they will lose all my 200+ domains to the competition if my 10% wasn't at least credited to my account, they informed me they would not "meet my request". I asked for a supervisor to be informed of the matter. The supervisor emailed me back to let me know he was aware of the transaction from the first email, and they would NOT "meet my request".
Pep Boys Auto Parts can't even put on the right parts!
I took my 87 Toyota truck into Pep Boys in East Knoxville, TN for a major tune-up and was told that it needed a new carborator. But since they only order rebuilt ones, I had them order me one. Weeks later after I had to called to see if it was in, since they couldn't even bother to call me that it was there, I took it in to have it installed. An hour and a half later they finally started working on it, and when done it didn't run any better than it did before, so I took it to a "real" auto repeir place I found and they looked at it for 2-minutes and told me the new carb had a gas leak, so I took it back to have Pep Boys order a new one. Several weeks later they installed the new one, which also did not work any better.
To make a long (8-month) story short, after almost a dozen trips to have various things checked and replaced at the other shop, including the gas pump, filter, & gas lines, I find out that Pep Boys ordered and installed the WRONG MODEL carb, (mine required it to be a Calif. emmission control standards model) a fact that they totally ignored when I told them that. Plus the fact that when they installed it they told me that the throttle linkage and electrical connections did not match, and they had to rework those parts, which they even charged me for. (Any mechanic worth 2-bits would have stopped installing it that minute and checked to make sure it was the right part before going any farther, but Pep Boys only wanted their money and didn't care any about what they were putting on the truck, so they just patched it together.)
After I found out it was the wrong part, and called them about it, they even admitted the mistake, but now comes the "Pep Boys Rip-off" part; by this time they can not find the correct model carb so they tell me to bring back the carb and they will give me my money back for "it". Not what they charged me to put on the wrong carb, and not return the old carb they took off and kept, but JUST the carb price.
When I took my truck in to them I had a set of wheels that could be driven for 3-4 hours before it started to give me problems, and after Pep Boys got their hands on it, I now have a truck that won't go 3-4 MILES before it quits, and as such I also can not even sell it.
Total loss comes to well OVER $3,000
So, if anyone needs their autos repaired, now you know what you can expect if you take it to Pep Boys. You'd be better off letting your mother-in-law work on it.
Yes the problem I have is with ;
CARLSON WAGONLIT TRAVEL.
5444 Westheimer suite 125,
Houston Texas 77056.
Run by Mike Weingart This company allows ;
for there employee Janie Lynn
to refer to MLK Day/Martin Luther King Holiday as NIGGER DAY !in the open of there office work place!!!!!!!!!!!! and it is just OK for the employee to say this and yes nothing said it is all practiced and laughed at by the company management.
No apology, nothing just totally ignored.
I do not need to file a law suit, or seek
revenge for the humiliation and the tears
this cause me, but I sure can let people know
that the Carlson Wagonlit Travel Agency is OK with this practice going on in there work place. They think it is just going to go away. Please call them at 713 621-1000
find out what they have to say about it there
This is America and referring to a group of people who have a holiday such as Martin Luther King Day as Nigger Day is highly derogatory,and in America/ Houston Texas it is not except-ble.
I hope if you need to purchase airline tickets, Vacation packages, Cruises, Hotel reservation, Rental Car reservations, Group Travel. That you go with another Travel Agency.
Carlson Wagonlit World Travel, actually think they have gotten away with
this and it will just be swepted under ther rug.
I will be going in every chat room next
and letting everbody know that Carlson Wagonlit Travel thinks that it is ok to have discussions
in there place of business about such a thing as Nigger Day !
Thank you for listening and contacting them and
ask them about this practice. The buying public
can make there purchases at other Travel Agency's Afro-Americans, Black American, Bi-racial, and other racial groups can buy there
travel products where this is not allowed to
go on.
A hard working Travel Professional
In the spring of 2005 I spent more than $6000 to purchase a new Honda Shadow motorcycle. After 15 months and only 2500 miles ridden, the chrome on the exhaust pipes began to develop pitted looking rusted areas spreading across them. The bike had just been out of 'winter storage'for about 3-4 months (kept in a clean, dry garage where it was covered) when I noticed the defect starting to spread across the side of the largest exhaust pipe. Whenever outside, the bike was always covered. Before every ride, it was wiped down and cleaned. I took the bike to the dealership where I bought the bike and the service manager told me the chrome on the exhaust pipes was positively defective. He advised me to call American Honda customer service. Honda customer service (with some degree of attitude) told me their warranty for "cosmetic" defects is 45 DAYS and they weren't going to do anything about it. It was my problem. I wrote a scathing letter to American Honda in California (and of course cc'd the dealership), which prompted immediate contact from Honda. The dealership was totally on my side. Honda said they would review the situaion. Even after seeing photos of the bike and the defective pipes and speaking with the service manager at the dealership, who told them the chrome on the pipes was defective and that the bike was otherwise in immaculate condition, they told him and me that they refused to do anything about it whatsoever. So, if I want to replace the defective exhaust pipes on my bike I'll have to pay several hundred bucks to replace them myself. The bike looks showroom new -- except for the defective pipes. So much for consumer loyalty ... I've had 2 Honda autos and 2 Honda motorcycles in my life. NEVER AGAIN will I buy anything that has anything to do with HONDA, and advise the public to beware of purchasing anything with the HONDA name attached to it in any way. They don't back their product, and when a lemon turns up they'll tell you "TOO BAD FOR YOU!!" So, if you're thinking HONDA ... think again.
Hello all consumers who by products from
CARLSON WAGONLIT TRAVEL
Location is at 5444 Westheimer, ste. 125 in Houston Texas, Pone ( 713-621-1000 ).
Allows in there offices
MARTIN LUTHER KING DAY Holiday
to be referred to as NIGGER DAY.
This is really unbelievable, while the all white management team,
thinks it all is going to go away, that this
little incident has gone away. Well I do not
think so. To further expose them I will be
going in every chat room I can find.
I am the 20 plus year professional, who did
not make a scene, or cause any grief to anyone.
But I leave it to fellow consumers to think
about where they want to buy there Airline
tickets, Cruises, Vacation package, Car rental
and Hotel Reservation, and any other travel
needs. I personally will move on find another
job,and feel that it is out there and people
can make up there own minds where they want
to buy there travel products.
Carlson Wagonlit Travel allows for racist practices to go on in there travel agency's
open to you the public. Carlson Wagonlit wants
to be respected in the Corporate Arena as a Travel Management Major player.
I leave it to you who you do business with out there,
how you feel about Martin Luther King Day
being referred to as Nigger day ??????????
Thanks Amill !
20 plus years, Travel Professional
Please, Please, Please, don't buy that MAGNAVOX OR PHILLIPS TV. The technology is BAD and customer service is not existent. It is so bad that even Best Buy that sells it will not take it back.
My ordeal began in July when I was watching my new Magnavox LCD, HDTV. It suddenly went off and has not come back on since then. I had purchased the TV from Best Buy in June 2006 on the recommendation of a Best Buy staff. Everything seemed ok until this day. I called Magnavox customer support which is same as Phillips' and at first I was told that the company no longer supports that TV model. After questioning the customer service agent she agreed they still supported it and I could use the one year warranty covering the TV. She gave me service centers in the area that I could take the TV to. It turns out they have only three service centers in the whole area that were functioning. i called Best Buy to see if Best Buy would take it back, they told me never exept if I bought extended warranty from them which I did not(I did not because I saw it as a way of stealing money from people . Why on earth would I want to buy an extended warranty if the product is good? Is there a conspiracy here between Best Buy and the eletronics manufacturers? If I can return clothes to a store after 30 days why can I not return a TV set.)I became frustrated when I found out that the service center we took the TV to had too much work to do and he loied about ordering the part needed to fix it from the company. When I found out he was lying, I took the TV from him and called Magnavox to let them know the problembs I was having with their service Centers. I got the shocker of my life when the agent I was talking to told me that I took my TV away from the service enter because I was impatient. I wonder how much patience Magnavox/Phillips wanted from me.Here is a TV I bought which paked up within a month, and a month after it packed up, Magnavox had not sent the part needed for the TV and was not willing to take there damned TV back. I have been without TV for the past 3 months and I am still counting the days. Magnavox will not take the TV back, Best buy will not take it back either. The service center it seems might not have the time to repair it till next year. All this with the warranty running out.
Please, Please Please no matter how cheap it looks in the store, never, ever buy a Phillips or Maganavox product, and be Careful when you buy anything from Best Buy.
I am writing this post to ask my fellow Americans to help me stand up against a 16 billion dollar corporation. The corporation is Lowes Home Improvements. I was told by a person at their corporate office when I said I would go to the press about the way that I have been treated since I got hurt that one person in the press would have no affect on them because they are a 16 billion dollar corporation and that my problem was not theirs. This is a corporation that claims that they care about their employees. I ask you to help me stand up against them and not shop at Lowes till they make the situation right. All that I am asking for is that they make the situation right. Help prove that one poor American can stand up against a billion dollar corporation and have an affect. Here is my story:
I work for Lowes as a team leader in building materials. On April 18, 2006 I was spotting a forklift according to Lowes policy that is you are to walk 10 feet in front on the forklift to remove customers from the path on the forklift. I stopped because a customer was directly in front of me and to ask the cashier to open the front garage door. I told the driver to hold up and he did. Apparently he was not paying attention to what he was doing and he hit me with the fork of the forklift twice once on the back of the ankle and once on the side of it. The customer helped catch me from falling to the ground (I wonder if the customer would have got hit if he would have been put through what I have been.). I reported it immediately and was sent to their doctor's office. Since that day, I have been tossed around by six of their company doctors; screamed at by the store's HR manager; treated horribly by their worker's compensation management firm (Lowes is self insured); ignored by the store manager (It was like I had a plague every time I got close to him he turn and walk away.); wrote up by the district manager for asking for some help; threaten by the district manager that when this is all done and over with that I better watch every move that I make because as soon as they find a reason I will be fired and also that I better find a good lawyer because they have some of the best that do this every day and rarely ever lose; and just basically been treated like crap. I was sent for an independent medical exam and the doctor never looked at my foot or any of the films just asked me what doctors I had seen. When I mentioned the one doctors name, he said he was one of the best around and that I should go get the second MRI (the first one was said to be low quality and unreadable) done and have a copy sent to him. Then I call the management firm and they said they were closing my claim because that doctor said my injury from my accident was cured and that everything else that was going on with my ankle could not have happened as a result of the accident (before the accident I had no problem with my foot). I told them this is not what the doctor said to me and the said they go by what he wrote. I now have eight doctors, six of which are their company doctors, that say I do have a injury resulting from the accident. I have cast on my right foot so I am unable to drive so I am off work. The HR manager sent me paper work to fill out for short term disability. I call that company and they said that I could file a claim but it would probably be turned down due to the accident happening at work. I do have an attorney. I called three other ones first that would not take the case because for most of this period of time I was on light duty so there wasn't enough money for them to take the case. But all four attorneys told me the same thing about the doctor that they sent me to for the independent exam and that was he is known to say what ever the insurance company wants him to say as long as he is paid. I have been asked from the very beginning who my attorney is by the management firm. I don't think I should have needed an attorney in this case the company doctors should have fixed my injury and got me back to work as fast as possible. I called my senator and he said this country is going backwards. The government is taking the rights of the citizens away. He said there was not much he could do because the past governor, Tom Ridge, had fought and got passed laws to give the companies of our state more rights when it comes to worker's compensation because of the people that took advantage of the situation which I am not one of. He said he voted against it because he knew that the good people were going to get screwed and that is what has happened. He also said that their idea is if they starve you long enough that you will just go back to work and forget about your injury. There is another employee at our store that they are doing the same thing. There is also several that just gave up and went back to work even though their injury never got any fixed and after some research on the web there are a lot more across the country.
Well that's my story at least the short version of it. I really need your support in this situation. I can not afford to wait for the lawyers to do their thing. I have been told that it can take up a year to get a court date. Help me hurt them in the pocket book like they are doing to me. My wife and I have worked hard to get what we have and now because Lowes thinks it can push around the little guy, we are loosing everything. We are living on my wife's paycheck but that barely enough to keep a roof over our heads, keep the utilities and food on the table on. Both our cars have been repoe'd just recently. I am not asking for charity or hand out; I am just asking that you do not shop at Lowes till they do the right thing. Please forward this on to all the people on your email list and help stand up for a fellow American. Please keep this going till you here back from me. If you have any questions or comments you can email me at tlelewis@yahoo.com
Thank you and God bless you
Tim Lewis
If you are thinking about moving to Wilmington, North Carolina. I warn everyone to stay away from Intracoastal Realty company. When I bought my home in 2003 the agent did not disclose informtion that has greatly impacted the value of my home and yes she was aware of the situation. I have tried selling my home for the last 6 months and many individuals have looked at it but I have not received one offer. WARNING IF THINKING ABOUT MOVING TO WILMINGTON OR WRIGHTSVILLE BEACH OR SURROUNDING BEACHES STAY AWAY FROM INTRACOASTAL REALTY COMPANY AND DALLAS HARRIS CONSTRUCTION COMPANY.
I'm having a problem with Allied Waste. They picked up the trash in our subdivision until THEY recently canceled our service. I had paid them through June, 2006. They picked up the trash through July. I would agree that I owe them the $12.75 they say that I owe, except for the fact that they left their 90 gallon container at my home for over 6 weeks. That's a big container, and it's an eyesore, and I had to keep it in front of my home for them to pick up since they never told us when they would come by. I feel like they owe me rent of $.50 a day. That computes to over $20, so they owe me close to $10. They just sent a "NOTICE OF INTENT", to sue if I don't pay. That's outrageous, and I told them so.
THIS IS JUST A DIRTY SHAME - (Keeping it clean!!) I trusted eBay. I had faith in eBay. I was a loyal Seller on eBay. Now I am devastated and in a life threatening situation.
I signed up and started selling on eBay in July 1999. One of those early sellers as eBay was very young. I held down a full time job and did selling on eBay evenings and weekends. Basically that is all I did because I was 56 divorced and really loved selling my jewelry, beads, crystals and statues on eBay. As soon as eBay stores were offered, I was there. Seems like I have been a store for 4 years. The stores were also new when I began.
I followed eBay regulations and policy very diligently because I wanted to have a really clean record with eBay. All these years I have maintained 100% positive Feedback and have over 9,000 feedbacks with 4,300 unique buyers. I have been a PowerSeller for many years on eBay moving up the ladder from a basic PowerSeller to a Silver PowerSeller.
I solicit for eBay every chance I can get because I believed in the entire eBay business policy. I even bought eBay stock as a proud seller and to show eBay that I really cared.
Then in my height of trust and diligence, I quit my traditional full time job and went to work for eBay full time in October of 2005. I was 62 and it seemed like the perfect job for me. I did very well supporting myself through June of 2006 when the economy started falling apart and interest rates went up. Currently I am struggling with meeting all my obligations working on eBay.
I have been in close contact with eBay PowerSeller's phone support trying every method possible to increase my monthly sales. Being a Silver PowerSeller gives you the right to telephone support Monday thru Friday from 8 to 5 Pacific Standard Time.
I woke up Friday morning (October 13th) and found that eBay had suspended my PowerSeller Status. This was done without any communication and for no provocation.
I made a mistake in late August of this year while trying to show a family member how to use eBay. I had opened a second store on eBay in January 2006 (again, trying to increase my monthly sales) giving my eBay employer more monthly fees while selling goods using their format. While I was showing my relative, we inadvertently clicked on something between the two stores. Both of these stores are under my name. Within 2 weeks, I got a notice from eBay that they thought I was Shill Bidding between my two stores. Within 24 hours of that notice, eBay pulled my PowerSeller status in both stores. I immediately got on the phone, spoke to a supervisor and got my account cleared up because of this ONE CLICK mistake. This was on September 4th.
Now, over 1 month later, they again have pulled my PowerSeller Ranking and Status. I called 4 people in an attempt to explain that this was all taken care of September 4th, when they reviewed my account and found no malicious activity or Shill Bidding. What they told me was a check or mark had remained on my account and that they were just following through with their findings. They think I am Shill Bidding. They would not tell me about any current findings, they would not let me talk with a supervisor and they would not discuss my grievance. They made me email several departments through the eBay system (now it's Friday afternoon and I have received NO solution) finally getting an automated message that they would contact me within 24 to 48 hours regarding my appeal of the situation. Of course it went right into the weekend and of course no one contacted me within this time frame.
What this is telling me after all these years is that eBay has gotten too big for their customer service. Just like the rest of the large corporations. I was so hoping that eBay was different. They hadn't outsourced their support to India or China. They had a personal touch with helping people build viable businesses and it seemed like they cared.
I realize that eBay has 175,000,000 customers in the United States. I realize the operation is huge and has a large campus in California. I'm in California and have traveled to eBay to see first hand whom I was working for. They don't have 175,000,000 stores. The sellers and the stores are what make eBay all the money.
I expected a lot more from this company. I am so disappointed in eBay. You can find me on eBay by pulling up my eBay ID rosansbeads or rosansbest I would love to hear your comments. Thank you.
To Whom It May Concern:
I have had some problems with Charter Cable and Alltel Wireless.
The problem with Charter is that I had the service about 6-7 yrs ago. When I moved out of the apartment where I was living I canceled the service with them. When the guy came to the house the day I moved out and took the box used to hook up to the service he told me I was paid in full. I also made sure the bill was paid up and there was no balance left. Within 2 yrs I was back at the apartment I had lived in to talk to the person I had been living with and he had Charter hooked up and using it. I called Charter to make sure he had not rehooked up the service in my name to be told he had not and that I had no balance with them that I needed to worry about. In the spring of 2006 I got a letter from a collection company telling me I owed Charter Cable $25 on an outstanding bill. I called the FDA to be told not to worry about it I wasnt the only person they were doing this to and was being taken care of. I now find that either Charter or there Collection company has now put this on my Credit Report that I have tow accounts not paid owing $25 on each. They are the ones who twice told me that I owe them nothing to now having my credit screwed up with accounts I dont owe on.
Alltel is another company that I have had a problem with. I have had only one account with this company. The first account was paind with a refi of my home but they called after 1-2 yrs and was paid again that has been taken care of but now they say I had another account and have me in collections again but yet they sent the other check back If I owed them the money why did they send the check back and not put it on the account that they made up and are now telling me I owe on. It took me forever to get them to return the Money from the 2nd check they demanded on the only account that I have had with them. That took turning them into the Atty Generals office. If people are smart they will check into any company that they want a service with before the take that service them selves. I do understand that Charter is a subsiderary of Comcast Cable.
The other company should be Dish Network they are the worst company to deal with. You Dont want to try to watch TV when it is storming because you wont be able to as you wont have a signal. I have a phone but keep getting pop ups that if I dont want to pay a fee I need to have a phone. I get pop ups telling me that I have a bad switch. When I call them they tell me that I have no problem and with out finding a problem that there is no problem and wont give me any credit for having my service constantly interupted. I was told that the second box was and upgrade for no extra cost but get charged $5.98 for having it. There Customer Service is poor and argumentive. After waiting forever just to get a live person on the line and 20-30 min with someone you get sick of trying to get them to understand what you are talking about I hang up with no resolve to the problem. I dont want to get anymore frustrated or get rude so I end the conversation. They promise all of these things but dont deliver after they have you as a customer.
Bank of America is horrible.
B of A (my bank) sold my info to a marketing company who withdrew funds from my acct. without authorization. B of A then refused my requests for help in resolving this issue. Further polite letters complaining and requesting help went to higher levels of customer service. All were ignored. B of A is arrogant and their customer service sucks.
Gary Winn
This complaint is about Allcare Dental.
They con you into paying a hefty price for a low quality made denture. They look terrible (bucky beaver) and do not fit properly. They do not admit to making poor fitting dentures and refuse to reimburse the money when they were made aware by a prosthedontist that the dentures were not correctly. I have been trying to work with these people for 6 months and getting nowhere.
You never see the same dentist and it's impossible to contact owner. Who knows where he is? They won't tell you at the offices.My advice is to stay away from this company. They are bad news>>> -EVEN FOR DRAKULA! Freddy T
I purchased a Whirpool fabric care item in Feb 06 and the manual called for the cycle cup for distilled water should replaced every 6 months. I submitted my order through my local parts store July 27, 2006 and was told it was on back order till the end of October 2006. I called Whirlpool and the manager confirmed this was true and they were having problems with their vendor. If they sell an item like this I would think they would have all their ducks in order to keep the customer happy.
Davids Bridal is my problem. I put a mother of the brides dress on lay away. I paid $198.00 for the dress plus another 100.00 on alterations. I never took the dress out of the store. When I went to pick it up I noticed the same dress marked down to $69.00. The Philly office would not help me. They said I missed the cut off date by 2 days for any type of credit. The dress was in the store for 3 months waiting for the alterations to be done. I picked up the dress the day they told me to.
Davids bridal is my problem. I put a "mother of bride" dress on lay away. I paid $198.00 plus 100.00 on alterations. I never took the dress out of the store. They had the dress for 3 months. When I went to pick it up on the day they told me to I noticed the exact dress marked down to $69.00. I asked for some sort of credit at the store. I was told to call their service office. After waiting for almost a week they returned my call and told me they would not do anything for me since I missed the cut off date by 2 days. I NEVER TOOK THE DRESS OUT OF THE STORE!!!!

Great content.
Ugly design.