10 Confessions Of A Telemarketing Insider
Call Centers

10 Confessions Of A Telemarketing Insider

MacPadd Inventor Drinks With Wife, Brags About Education, Curses, But Does Not Provide Tracking Number
Don't buy a macpadd

MacPadd Inventor Drinks With Wife, Brags About Education, Curses, But Does Not Provide Tracking Number

Hey, Where Did All The Eggo Waffles Go?
Breakfast

Hey, Where Did All The Eggo Waffles Go?

Your Credit Report Isn't The Only Report You Should Monitor
Personal Information

Your Credit Report Isn't The Only Report You Should Monitor

Is Bank Of America Of Trying To Skirt The CARD Act With New Annual Fees?
Testing the water

Is Bank Of America Of Trying To Skirt The CARD Act With New Annual Fees?

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      Time to Human

      AirTran Wins, Midwest Loses in Fastest Telephone Customer Service

      By popkin, 7:03 PM on Mon Apr 17 2006, 746 views

      Here's the results of our week-long investigation into how fast it took airlines to pick up the phone.

      AirTran wins, proving themselves not just lean, and cheap but an efficient airline. Midwest.. we think they're using Wright Brothers era bicycle parts in their telephone switchboard.

      You can check our math by downloading this Excel sheet with the raw data.

      Previously: Time to Human thread.

      Read More: Time to Human, Air Canada, AirTran Airlines, Airlines, Alaska Airlines, American Airlines, Continental Airlines, Delta Air Lines, Jet Blue, Lufthansa, Midwest Airlines, Northwest Airlines, Song/Delta Airlines, Top, US Airways, United, Southwest, Spirit Air

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